K201 Exam 2 Latest Questions and All Correct Answers 2026 Updated.

true - Answer Facebook, twitter, LinkedIn, and Google are all social media (SM) application providers content data - Answer data and responses to data that are contributed to social media (SM) sites by users and SM sponsors are referred to as unstructured and uncontrolled - Answer Social CRM is a ____ process crowdsourcing - Answer _____ is the dynamic social media process of employing users to participate in product design or product redesign social capital - Answer ____ is the investment in social relations with the expectation of returns in the marketplace number of relationships x relationship strength x entity resources - Answer the value of social capital freemium - Answer _____ revenue model offers users a basic service for free, and then charges a premium for upgrades or advanced feature advertising - Answer most social media companies rely on _____ for revenue enterprise 2.0 - Answer _____ is the application of social media to facilitate the cooperative work of people inside organization signals - Answer according to McAfee, pushing enterprise content to users based on subscriptions and alerts is a characteristic of the ____ component of Enterprise 2.0 true - Answer purchasing raw material is an example of structured process structured processes - Answer _____ are formally defined, standardized processes that involved day-to-day operations