CMAA Review Practice Test (#1 & #2 ) 2026–
with COMPLETE SOLUTION|Latest
Release|Sure To Pass
What action should a CMAA take of a patient calls the office complaining of
chest pain?
Tell the patient to hand up and call 911 or EMS immediately
When a patient needs to have a diagnostic test at a hospital, what action
should the CMAA take?
Schedule the test with the hospital
A type of scheduling practice known as _______ is when a small group of pa to
end are chedule at intervals throughout the hour.
Modified wave scheduling
A provider is running 30 minutes behind schedule because of an early
morning emergency, which of the following actions should the CMAA take to
maintain effective scheduling?
Inform patients who are waiting that an emergency had caused a delay in the
physician arrival and they can wait or reschedule
A patient calls with a question about her prescription dosage ad it related to
her condition, which of the following ac to install is most appropriate for the
CMAA?
Direct the call to the triage assistant
When a patient needs to be scheduled for a diagnostic procedure, which of the
following is required?
Written order from the provider
While patients are waiting in the office, a physician is called out in an
emergency. After informing the patient, how should a CMAA manage the
patients?
Try to reschedule the patients before they leave
A patient requests a follow up visit for an unavailable time slot, you should?
Schedule an appointment closest to the required time
Before scheduling a patient for surgery, the CMAA must verify which of the
following?
Completion of any pre-surgery laboratory results
What is the primary reason for a CMAA to document "no shows" and
cancellations with less than 24 hour notice?
To maintain scheduling integrity
, Who is responsible for obtaining pre-authorization for in-patient
hospitalizations?
The provider or his/her designee who is admitting the patient
Several patients cancel their appointments for the day;what is the first action
the CMAA should take?
Contact the patients who are on the waiting list
A patient is hesitant to provide health information and returns an incomplete
patient registration form;which of the following is appropriate action for the
CMAA to take?
Assure the patient that all their information is kept confidential
Where should a CMAA document patient cancellations
In the progress notes. In the patient chart
Which of the following is mist likely the result in adequate patient flow?
Wave scheduling
A patient presents to the office with flu like symptoms;which of the following
actions should the CMAA take first?
Ask for demographic information
A CMAA is rescheduling an appointment for a patient who has a history of
cancelling his appointments. She/he notices that all the cancellations are not
listed in the patient's chart. What should the assistant do?
Amend the chart noting all cancellations
Which if the following is the most effective way for a CMAA to reduce the
number of "no-show" appointments?
Call patients 1-2 days before the scheduled appintment
How should a CMAA handle habitually late patients?
Tell patient to arrive 30 minutes early. Schedule the patient for the last
appointment.
In order to follow the proper method of scheduling for a particular office, the
CMAA needs to consult_____
Practice Policy Manual
A provider insists on scheduling appointments every 15 minutes but the
clinical medical assistant is habitually late returning from lunch. The CMAA
should?
Bring the tardiness and scheduling problem to the attention to the office manager
A patient wants to review his medical record, the CMAA should
Schudule a patient for a 15 minute appointment. Arrange for the provider to be
present for the review.
What should a CMAA give to a patient when scheduling a routine return
visit?
with COMPLETE SOLUTION|Latest
Release|Sure To Pass
What action should a CMAA take of a patient calls the office complaining of
chest pain?
Tell the patient to hand up and call 911 or EMS immediately
When a patient needs to have a diagnostic test at a hospital, what action
should the CMAA take?
Schedule the test with the hospital
A type of scheduling practice known as _______ is when a small group of pa to
end are chedule at intervals throughout the hour.
Modified wave scheduling
A provider is running 30 minutes behind schedule because of an early
morning emergency, which of the following actions should the CMAA take to
maintain effective scheduling?
Inform patients who are waiting that an emergency had caused a delay in the
physician arrival and they can wait or reschedule
A patient calls with a question about her prescription dosage ad it related to
her condition, which of the following ac to install is most appropriate for the
CMAA?
Direct the call to the triage assistant
When a patient needs to be scheduled for a diagnostic procedure, which of the
following is required?
Written order from the provider
While patients are waiting in the office, a physician is called out in an
emergency. After informing the patient, how should a CMAA manage the
patients?
Try to reschedule the patients before they leave
A patient requests a follow up visit for an unavailable time slot, you should?
Schedule an appointment closest to the required time
Before scheduling a patient for surgery, the CMAA must verify which of the
following?
Completion of any pre-surgery laboratory results
What is the primary reason for a CMAA to document "no shows" and
cancellations with less than 24 hour notice?
To maintain scheduling integrity
, Who is responsible for obtaining pre-authorization for in-patient
hospitalizations?
The provider or his/her designee who is admitting the patient
Several patients cancel their appointments for the day;what is the first action
the CMAA should take?
Contact the patients who are on the waiting list
A patient is hesitant to provide health information and returns an incomplete
patient registration form;which of the following is appropriate action for the
CMAA to take?
Assure the patient that all their information is kept confidential
Where should a CMAA document patient cancellations
In the progress notes. In the patient chart
Which of the following is mist likely the result in adequate patient flow?
Wave scheduling
A patient presents to the office with flu like symptoms;which of the following
actions should the CMAA take first?
Ask for demographic information
A CMAA is rescheduling an appointment for a patient who has a history of
cancelling his appointments. She/he notices that all the cancellations are not
listed in the patient's chart. What should the assistant do?
Amend the chart noting all cancellations
Which if the following is the most effective way for a CMAA to reduce the
number of "no-show" appointments?
Call patients 1-2 days before the scheduled appintment
How should a CMAA handle habitually late patients?
Tell patient to arrive 30 minutes early. Schedule the patient for the last
appointment.
In order to follow the proper method of scheduling for a particular office, the
CMAA needs to consult_____
Practice Policy Manual
A provider insists on scheduling appointments every 15 minutes but the
clinical medical assistant is habitually late returning from lunch. The CMAA
should?
Bring the tardiness and scheduling problem to the attention to the office manager
A patient wants to review his medical record, the CMAA should
Schudule a patient for a 15 minute appointment. Arrange for the provider to be
present for the review.
What should a CMAA give to a patient when scheduling a routine return
visit?
