WGU D268 Introduction to Communication: Connecting with Others
(NEW UPDATED VERSION) LATEST ACTUAL EXAM QUESTIONS AND CORRECT
ANSWERS (VERIFIED QUESTIONS AND ANSWERS) | GUARANTEED PASS A+
UPDATED 2026
Communication - CORRECT ANSWER The process of using symbols to exchange
meaning
QUESTION :Sender - CORRECT ANSWER a person who transmits a message
QUESTION :Receiver - CORRECT ANSWER the person who receives the message
QUESTION :Message - CORRECT ANSWER information traveling between the
sender and the receiver
QUESTION :Channel - CORRECT ANSWER the medium through which the message
is sent
QUESTION :Environment - CORRECT ANSWER the setting in which communication
occurs
QUESTION :Feedback - CORRECT ANSWER A response: a message back to a sender
after the original message is received
QUESTION :Interference - CORRECT ANSWER Anything that prevents or distracts
from a message being sent and or received
2026 2027 GRADED A+
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QUESTION :Synchronous communication - CORRECT ANSWER Communication that
happens in real time when a person sends a message and receives feedback immediately
QUESTION :Asynchronous communication - CORRECT ANSWER Communication
that does not happen in real time, and the sender cannot expect to receive immediate
feedback
QUESTION :Verbal channels - CORRECT ANSWER In person, speech, phone
conversation, voice, Internet, protocol, radio, podcast, voicemail message, intercom
QUESTION :Written channels - CORRECT ANSWER Email, text, essay, letter, memo,
blog, tweet
QUESTION :Nonverbal/visual channels - CORRECT ANSWER Drawing, photograph,
body language, graphs, font types, architecture
QUESTION :Symbol - CORRECT ANSWER something that stands for something else
QUESTION :Verbal messages - CORRECT ANSWER Messages that are conveyed
using words, either spoken or written
QUESTION :Nonverbal messages - CORRECT ANSWER Messages that do not use
words, but are conveyed using body language or signs
QUESTION :Written messages - CORRECT ANSWER Messages written in the form of
letters emails text messages
QUESTION :Visual messages - CORRECT ANSWER Messages conveyed as signs or
symbols
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QUESTION :Positive feedback - CORRECT ANSWER When the receiver receives the
message completely and understands the intended meeting
QUESTION :Negative feedback - CORRECT ANSWER When the receiver does not
receive the message or is not able to understand it
QUESTION :Ambiguous feedback - CORRECT ANSWER When the feedback is
neither positive nor negative. The receiver has not expressed their understanding or
interpretation of the message.
QUESTION :Environment - CORRECT ANSWER The environment is the physical,
psychological, or virtual atmosphere, within which the message is sent or received
QUESTION :Physical interference - CORRECT ANSWER any physical interference in
the communication environment
QUESTION :Psychological interference - CORRECT ANSWER Any emotion or mental
interference that does not allow you to completely focus on the message, making it difficult
for you to interpret the message as intended
QUESTION :Semantic interference - CORRECT ANSWER Any issues with the
language or words use may cause semantic interference
QUESTION :Physiological interference - CORRECT ANSWER Any kind of physical
discomfort or unease that may hinder you to fully understand a message
QUESTION :Linear model - CORRECT ANSWER Communication is a linear, one way
process.
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QUESTION :Interaction model - CORRECT ANSWER The receivers feedback and
shows it is as a two-way process
QUESTION :Transactional model - CORRECT ANSWER The sender and receivers
don't just swap rules, but they both simultaneously play both roles
QUESTION :Transactional Model - CORRECT ANSWER Each participant is both the
ascender and receiver. The messages go both ways and so does the feedback.
QUESTION :Intrapersonal communication - CORRECT ANSWER Self talk, when you
have an internal dialogue with yourself
QUESTION :Interpersonal communication - CORRECT ANSWER When two people
interact
QUESTION :Group communication - CORRECT ANSWER when a small group of
people (3-15) interact among themselves
QUESTION :Public communication - CORRECT ANSWER When one sender
addresses a large group
QUESTION :Mass communication - CORRECT ANSWER when a message is
broadcast to the masses and a linear communication model
QUESTION :One way conversation - CORRECT ANSWER A conversation where one
person tends to dominate the conversation and does most of the talking
QUESTION :Two-way conversation - CORRECT ANSWER A conversation we're both
participants contribute equally
2026 2027 GRADED A+