EFD UPDATED EXAM SCRIPT QUESTIONS AND SOLUTIONS
RATED A+
✔✔The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - ✔✔the EFD handling the call.
✔✔A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to
explode in less than 30 minutes, but the caller will give you no more information. What
is the most appropriate Determinant Code? - ✔✔76-C-1H
✔✔What is the most appropriate Chief Complaint Protocol to use when the caller
reports that he smells an odor of gasoline outside near the airport? - ✔✔59: Fuel
Spill/Fuel Odor
✔✔Incident Command System (ICS) operates on the foundation of which two key
principles? - ✔✔standardized organizational structure and span of control
✔✔In response to Case Entry Question 4, the caller reports that a person is on fire
inside a building. What should you do next? - ✔✔Ask Case Entry Question 4a, initiate
the appropriate ECHO response (including a "P" suffix), provide Case Entry Post-
Dispatch Instructions a and b, and then return to questioning if possible.
✔✔Protocol 83 is designed to accomplish incident triage in situations where the
communication center is overwhelmed due to extreme weather or disaster situations. -
✔✔true
✔✔If the caller's main complaint is an odor of rotten eggs, what is the most appropriate
Chief Complaint Protocol to use? - ✔✔Protocol 60: Gas Leak/Gas Odor (Natural and LP
Gases)
✔✔The purpose of the Pre-Arrival Instructions is to: - ✔✔provide scripted instructions
for callers in specific life-threatening situations.
✔✔The caller is reporting a highway crash involving a pickup truck and an SUV, in
which the SUV has rolled over. Key Questioning finds: - ✔✔77-D-2M
✔✔21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - ✔✔Go to D-
4: Person Trapped in Vehicle Trunk.
✔✔22) The caller reports that she can see smoke in the air outside her HIGH RISE
office window, but cannot tell where the smoke is coming from. During Key Questions
, she reports that she can see through the smoke. What is the most appropriate
Determinant Code? - ✔✔69-D-2K
✔✔The caller reports that a garbage can is on fire in her backyard. Key Questioning
finds:
nothing else is burning
the fire is not threatening any animals, people, buildings, or vehicles
there is no mention of hazardous materials - ✔✔67-B-1
✔✔24) A caller using a landline phone reports smelling an odor of natural gas inside her
house. She does not hear the gas and does not know where the gas odor is coming
from. After completing Key Questioning on Protocol 60, initiating dispatch, providing
PDIs, and addressing applicable CEI, what should you do next? - ✔✔d.Go to X-1:
Routine Disconnect.
✔✔25) The caller reports that they have a small fire aboard their boat. Key Questioning
finds: - ✔✔a.64-D-2L
✔✔26) Words or phrases printed in ALL UPPERCASE TEXT (all capital letters) in the
FPDS Key Questions indicates that: - ✔✔there is a dispatch definition for the word or
phrase.
✔✔For a first-party caller in a sinking vehicle, go directly to PAIs without obtaining an
address, phone number, or name during Case Entry. - ✔✔true
✔✔The caller reports that a plane just crashed at the airport. Key Questioning finds:
it is a SMALL aircraft
it is not on fire
there are no buildings/structures involved
What is the most appropriate Determinant Code? - ✔✔51-D-1S
✔✔What is the most appropriate Chief Complaint Protocol to use when the caller
reports that an explosion in an industrial warehouse has started a fire in the building? -
✔✔57: Explosion
✔✔Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the employee's
inappropriate actions based on the legal concept of: - ✔✔negligent retention.
✔✔When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL
CONDITION is considered: - ✔✔equivalent to a sick or injured person.
RATED A+
✔✔The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - ✔✔the EFD handling the call.
✔✔A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to
explode in less than 30 minutes, but the caller will give you no more information. What
is the most appropriate Determinant Code? - ✔✔76-C-1H
✔✔What is the most appropriate Chief Complaint Protocol to use when the caller
reports that he smells an odor of gasoline outside near the airport? - ✔✔59: Fuel
Spill/Fuel Odor
✔✔Incident Command System (ICS) operates on the foundation of which two key
principles? - ✔✔standardized organizational structure and span of control
✔✔In response to Case Entry Question 4, the caller reports that a person is on fire
inside a building. What should you do next? - ✔✔Ask Case Entry Question 4a, initiate
the appropriate ECHO response (including a "P" suffix), provide Case Entry Post-
Dispatch Instructions a and b, and then return to questioning if possible.
✔✔Protocol 83 is designed to accomplish incident triage in situations where the
communication center is overwhelmed due to extreme weather or disaster situations. -
✔✔true
✔✔If the caller's main complaint is an odor of rotten eggs, what is the most appropriate
Chief Complaint Protocol to use? - ✔✔Protocol 60: Gas Leak/Gas Odor (Natural and LP
Gases)
✔✔The purpose of the Pre-Arrival Instructions is to: - ✔✔provide scripted instructions
for callers in specific life-threatening situations.
✔✔The caller is reporting a highway crash involving a pickup truck and an SUV, in
which the SUV has rolled over. Key Questioning finds: - ✔✔77-D-2M
✔✔21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - ✔✔Go to D-
4: Person Trapped in Vehicle Trunk.
✔✔22) The caller reports that she can see smoke in the air outside her HIGH RISE
office window, but cannot tell where the smoke is coming from. During Key Questions
, she reports that she can see through the smoke. What is the most appropriate
Determinant Code? - ✔✔69-D-2K
✔✔The caller reports that a garbage can is on fire in her backyard. Key Questioning
finds:
nothing else is burning
the fire is not threatening any animals, people, buildings, or vehicles
there is no mention of hazardous materials - ✔✔67-B-1
✔✔24) A caller using a landline phone reports smelling an odor of natural gas inside her
house. She does not hear the gas and does not know where the gas odor is coming
from. After completing Key Questioning on Protocol 60, initiating dispatch, providing
PDIs, and addressing applicable CEI, what should you do next? - ✔✔d.Go to X-1:
Routine Disconnect.
✔✔25) The caller reports that they have a small fire aboard their boat. Key Questioning
finds: - ✔✔a.64-D-2L
✔✔26) Words or phrases printed in ALL UPPERCASE TEXT (all capital letters) in the
FPDS Key Questions indicates that: - ✔✔there is a dispatch definition for the word or
phrase.
✔✔For a first-party caller in a sinking vehicle, go directly to PAIs without obtaining an
address, phone number, or name during Case Entry. - ✔✔true
✔✔The caller reports that a plane just crashed at the airport. Key Questioning finds:
it is a SMALL aircraft
it is not on fire
there are no buildings/structures involved
What is the most appropriate Determinant Code? - ✔✔51-D-1S
✔✔What is the most appropriate Chief Complaint Protocol to use when the caller
reports that an explosion in an industrial warehouse has started a fire in the building? -
✔✔57: Explosion
✔✔Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the employee's
inappropriate actions based on the legal concept of: - ✔✔negligent retention.
✔✔When using Protocol 79: Lost Person, a person with a COMPLICATING MEDICAL
CONDITION is considered: - ✔✔equivalent to a sick or injured person.
