FLIGHT ATTENDANT EVALUATION EXAM QUESTIONS
AND SOLUTIONS GRADED A+
✔✔Crosswind - ✔✔Wind blowing at an angle to the line of flight of an aircraft at any
given direction. Severe cross winds make it difficult for an aircraft to take off or land.
✔✔Deadheading - ✔✔Travel completed on company aircraft by on duty crew members
traveling to or from the assignment who are not part of the working crew (in a
passenger)
✔✔Direct Flight - ✔✔A flight that involves one or more scheduled stops enroute
between origin and destination without a change of flight numbers. Also known as a thru
flight. (Customers will often say direct but mean non stop)
✔✔Ditching - ✔✔A water landing. When the aircraft lands in the water because of an
emergency situation.
✔✔Doghouse - ✔✔Storage compartment for emergency equipment (E170)
✔✔Domicile - ✔✔A city where flight attendants are based to report to work. The flight
attendant is responsible for his/her transportation and lodging to their domicile. Also
called a base or crew base.
✔✔DOT - ✔✔Department of Transportation
✔✔EMK - ✔✔Emergency Medical Kit- can be used during an in flight medical
emergency
✔✔ELS - ✔✔Emergency Light Switch- controls internal and external lights which direct
passengers to the closest emergency exit when evacuating the aircraft.
✔✔Emergency - ✔✔Any condition which has the potential to cause damage to the
aircraft and/ or injury to the passengers and crew.
✔✔Planned Emergency - ✔✔When the crew has time to prepare the passengers.
✔✔Unplanned Emergency - ✔✔Usually occurs during take off or landing. This is when
the crew has no time to prepare the passengers.
✔✔Emergency Exit Row - ✔✔Rows containing direct access to the emergency exits.
They are assigned on the day of departure by ticketing personnel. Guests must meet
certain qualifications to be seated in these seats and therefore the seats can be
restricted for advance assignment.
, ✔✔ETA - ✔✔Estimate Time of Arrival
✔✔ETD - ✔✔Estimate Time of Departure
✔✔Evacuation - ✔✔A process to evacuate the aircraft under emergency circumstances.
✔✔Evacuation Slides - ✔✔Provide passengers and crew a means to safely descend
from the aircraft to the ground during an emergency evacuation.
✔✔FA (Flight Attendant) - ✔✔Personnel trained in emergency procedures on certain
types of aircraft and who also ensures the passengers comfort and safety during a
flight. Also referred to as cabin attendant or cabin crew.
✔✔FAA - ✔✔Federal Aviation Administration
✔✔FAK - ✔✔First Aid Kit- may be used during an in flight medical emergency.
✔✔FAM - ✔✔Federal Air Marshall
✔✔FAM( Flight Attendant Manual) - ✔✔The flight attendant manual is assigned to each
FA and contains pertinent company and FAA policies in regards to the FA position. The
FA must have/her manual accessible at all times when on duty
✔✔FAR - ✔✔Federal Aviation Regulation. Rules the FAA has set up to govern the US
airline industry. Also referred to as CFR (Code of Federal Regulations)
✔✔Fasten Seatbelt Sign - ✔✔A sign, when illuminated, that indicates passengers
should be seated with seat belts securely fastened.
✔✔Ferry/ Repositioning Flight - ✔✔A flight without passengers on board. the plane is
being moved from one point to another for operation needs. Aircraft being moved for
repair is referred to as a Maintenance Ferry.
✔✔FD - ✔✔Flight Deck. Historically known as the cockpit.
✔✔First Officer - ✔✔Second in command on the aircraft. The first officer reports to the
captain.
✔✔Flashlight - ✔✔Emergency flashlight, primarily used during emergency situations.
✔✔Flight - ✔✔Scheduled trip between designated airports.
✔✔Flight Attendant Jump - ✔✔The seat a certified/ qualified flight attendant uses,
during taxi, take off and landing.
AND SOLUTIONS GRADED A+
✔✔Crosswind - ✔✔Wind blowing at an angle to the line of flight of an aircraft at any
given direction. Severe cross winds make it difficult for an aircraft to take off or land.
✔✔Deadheading - ✔✔Travel completed on company aircraft by on duty crew members
traveling to or from the assignment who are not part of the working crew (in a
passenger)
✔✔Direct Flight - ✔✔A flight that involves one or more scheduled stops enroute
between origin and destination without a change of flight numbers. Also known as a thru
flight. (Customers will often say direct but mean non stop)
✔✔Ditching - ✔✔A water landing. When the aircraft lands in the water because of an
emergency situation.
✔✔Doghouse - ✔✔Storage compartment for emergency equipment (E170)
✔✔Domicile - ✔✔A city where flight attendants are based to report to work. The flight
attendant is responsible for his/her transportation and lodging to their domicile. Also
called a base or crew base.
✔✔DOT - ✔✔Department of Transportation
✔✔EMK - ✔✔Emergency Medical Kit- can be used during an in flight medical
emergency
✔✔ELS - ✔✔Emergency Light Switch- controls internal and external lights which direct
passengers to the closest emergency exit when evacuating the aircraft.
✔✔Emergency - ✔✔Any condition which has the potential to cause damage to the
aircraft and/ or injury to the passengers and crew.
✔✔Planned Emergency - ✔✔When the crew has time to prepare the passengers.
✔✔Unplanned Emergency - ✔✔Usually occurs during take off or landing. This is when
the crew has no time to prepare the passengers.
✔✔Emergency Exit Row - ✔✔Rows containing direct access to the emergency exits.
They are assigned on the day of departure by ticketing personnel. Guests must meet
certain qualifications to be seated in these seats and therefore the seats can be
restricted for advance assignment.
, ✔✔ETA - ✔✔Estimate Time of Arrival
✔✔ETD - ✔✔Estimate Time of Departure
✔✔Evacuation - ✔✔A process to evacuate the aircraft under emergency circumstances.
✔✔Evacuation Slides - ✔✔Provide passengers and crew a means to safely descend
from the aircraft to the ground during an emergency evacuation.
✔✔FA (Flight Attendant) - ✔✔Personnel trained in emergency procedures on certain
types of aircraft and who also ensures the passengers comfort and safety during a
flight. Also referred to as cabin attendant or cabin crew.
✔✔FAA - ✔✔Federal Aviation Administration
✔✔FAK - ✔✔First Aid Kit- may be used during an in flight medical emergency.
✔✔FAM - ✔✔Federal Air Marshall
✔✔FAM( Flight Attendant Manual) - ✔✔The flight attendant manual is assigned to each
FA and contains pertinent company and FAA policies in regards to the FA position. The
FA must have/her manual accessible at all times when on duty
✔✔FAR - ✔✔Federal Aviation Regulation. Rules the FAA has set up to govern the US
airline industry. Also referred to as CFR (Code of Federal Regulations)
✔✔Fasten Seatbelt Sign - ✔✔A sign, when illuminated, that indicates passengers
should be seated with seat belts securely fastened.
✔✔Ferry/ Repositioning Flight - ✔✔A flight without passengers on board. the plane is
being moved from one point to another for operation needs. Aircraft being moved for
repair is referred to as a Maintenance Ferry.
✔✔FD - ✔✔Flight Deck. Historically known as the cockpit.
✔✔First Officer - ✔✔Second in command on the aircraft. The first officer reports to the
captain.
✔✔Flashlight - ✔✔Emergency flashlight, primarily used during emergency situations.
✔✔Flight - ✔✔Scheduled trip between designated airports.
✔✔Flight Attendant Jump - ✔✔The seat a certified/ qualified flight attendant uses,
during taxi, take off and landing.
