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Exam (elaborations)

MBA 706 / Exam 1 Questions with Correct Answers 100% Pass

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MBA 706 / Exam 1 Questions with Correct Answers 100% Pass

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MBA 706 / Exam 1 Questions with
Correct Answers 100% Pass

In Marketing Strategy, where did the term 'strategy' come from? - CORRECT

ANSWER-It arose from military context

"The forces available must be employed with such skill that even in the absence of

absolute superiority, relative superiority is attained at the decisive point"

How did management scholars apply 'strategy' to a business context in the 60s and

70s? - CORRECT ANSWER-Very 'firm' focused




1) The need to make a differential advantage sustainable

2) The objective of any business strategy is to enhance firm performance

In the 90s, how did this idea of strategy in business evolve? - CORRECT

ANSWER-Very 'customer' focused

Scholars argued that it must be from the perspective of the customers

What are the five key elements to a marketing strategy? - CORRECT ANSWER-1.

Leads to differential advantages over competitors

2. Sustainability

,3. Ability to enhance firm performance

4. Customer perspective

5. Guides decisions and actions

What is key to an effective marketing strategy? - CORRECT ANSWER-Customer-

centricity; customer ultimately determines strategy's success or failure

How did the focus in marketing strategy shift over time & why? - CORRECT

ANSWER-Went from firm focused to customer focused




Economists take a industry-level perspective, management scholars take a firm-

centric perspective, but customer is an even smaller unit of analysis; helps explain

variation in a firms' performance by addressing smaller units of analysis

What does marketing strategy consist of? - CORRECT ANSWER-Consists of

decisions and actions focused on building a sustainable differential advantage,

relative to competitors, in the minds of customers, to create value for stakeholders

What are the differences in corporate strategy and marketing strategy? -

CORRECT ANSWER-Corporate strategy = overall scope and direction of a firm

and the way in which its various business operations work together to achieve

particular goals (e.g. legal, tax & finance)




COPYRIGHT ©️ 2025 ALL RIGHTS RESERVED

, Operations (e.g. HR, R&D)




Marketing Strategy = decisions and actions focused on building a sustainable

differential advantage, relative to competitors, in the minds of customers, to create

value for stakeholders




Corporate(Operations(Marketing))

Why is marketing strategy key to long-term performance? - CORRECT

ANSWER-It greatly influences sales and profits by:




1) Growing market size (new products & services, lower prices)

2) Grow share (better products and services than competitors, higher loyalty to

retain and/or steal customers w/ acquisition strategies)

3) Better prices and margins (improve loyalty, brand image, relationships, products,

targeting of high margin customers)

4) Reduce costs (WOM, brand, relationships, retain with loyalty)

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