Lenovo Warranty Service Authorization Studienführer, Klassennotizen & Zusammenfassungen

Our mainstream products include - ans-ThinkPad & ThinkCentre The Lenovo Brand Strategy is about being - ans-Unexpected and enabling progress in interesting ways OR Formulaic and boring OR Working towards an endpoint NOT Predictable What utilities are used to update a Lenovo branded system, after a system board has been replaced? (select all that apply) - ans-BIOS update It is important to understand how to provide good customer service because - ans-A customer is not someo...

C. Vertical refresh rate - ans-What do we call the time it takes to draw the entire screen and get the electron guns back to the upper-left corner? A. Horizontal refresh rate B. Horizontal redraw rate C. Vertical refresh rate D. Vertical redraw rate A. Backlights - ans-What provides the illumination for LCD monitors? A. Backlights B. Inverter C. Lamp D. LCD panel D. The CRT has no native resolution; LCDs have a single native resolution. - ans-Which statement best describes th...

Which tool or mechanism defines what resources a user may access and what he or she may do with those resources? A. Authentication through user accounts and passwords B. Authorization through user accounts and passwords C. Authentication trough NTFS D. Authorization through NTFS - ans-Authorization through NTFS (Authorization through NTFS defines resources a user may access and what he or she can do with those resources.) Which is the best password for the user Joy, who has a pet na...

If a customer begins to use obscene language or words, what should you do? - ans-Calmly call them out on their behavior What question needs to be asked, after determining the component with a problem? - ans-When does the issue occur? Which of the following is a sign that the customer may be getting angry? - ans-Using shorter sentences Which of the following systems have LCD panels that can be removed and replaced? - ans-Tablet What is upgraded in a computer to improve the...

Which of the following cables are secured to the inside of the top cover of a laptop with an adhesive backing? - ans-ThinkPad logo LED What can you do to ensure that you do not forget how the cables are installed before you service a system? - ans-Take a photograph Which desktop systems have components stacked tightly together in a very small package, making it likely to be necessary to remove all other components before accessing the system board? - ans-Tiny How is the ESD ...

What is the only product series in the ThinkSmart product portfolio? - ans-Hub series ___________ and ___________ belong to the Lenovo premium Think-branded product family. - ans-ThinkStation and ThinkPad Which of the following product series belong to the 2018 ThinkPad portfolio? - ans-T Series and X1 Tablet Which Lenovo preload software program is currently used to update drivers, run device diagnostics, request support, and discover apps, among other uses? - ans-Lenovo Va...

Which Lenovo diagnostic tool is best for blue screen errors, slow operating systems, and regular hardware scans? - ans-Lenovo Vantage What is the Bootable Generator used for? - ans-To create bootable diagnostics in Windows and Linux. What is BootBox PxE Diagnostics? - ans-A smart hardware device that uses a LAN cable to support diagnostic tool bootup. Lenovo diagnostic tools are primarily used to ___________________________. - ans-Diagnose any hardware problems a PC may ...

Lenovo (Idea) Branded Products Overview (RWSW104) Exam Questions and Answers

Lenovo Resources (RWSW202) Exam Questions and Answers

Lenovo RWSTO16 Exam Questions and Answers