Studienführer, Klassennotizen & Zusammenfassungen

Lenovo Warranty Service Authorization Exam 2023 Questions and Answers with complete solution (RWST016)

Lenovo Warranty Service Authorization Exam (RWST016) 2024 Version New Latest Exam with All Questions and 100% Correct Answers

Computer Fundamentals Introduction of Computer What is a computer? - ans-A computer is an electronic device that manipulates information, or data. It has the ability to store, retrieve, and process data. You probably already know that you can use a computer to type documents, send email, play games, and browse the Web. You can also use it to edit or create spreadsheets, presentations, and even videos - ans-Throughout this tutorial, we'll show you some of the most important things you...

When you first turn on a computer and you don't hear a spinning drive or fan or see indicator lights, is the problem hardware or software related? - ans-Hardware related What is a Windows error message called that appears on a blue screen? - ans-The blue screen of death or BSOD How many beeps does startup BIOS give to indicate a successful POST? - ans-One beep Which two components in a system might give out a loud whining noise? - ans-The power supply and hard drive What...

Computer Basics - Computer Basics Quiz & Answers

What two bands do most wireless standards use? - ans-2.4Ghz band and 5Ghz band A possible failure from Motherboard issues is continuous reboots. True or False - ans-TRUE Where is the key combination found to access the BIOS screens? - ans-Splash screen Essential components of a computer are attached to the Motherboard. True or False - ans-TRUE BIOS starts and runs POST. True or False - ans-TRUE Name two parts of a basic liquid cooling system. - ans-Heat exchanger and P...

What does HMM stand for? - ans-Hardware Maintenance Manual Lenovo does not offer in-home or onsite service. - ans-FALSE What question needs to be asked after determining the component with a problem? - ans-When does the issue occur? What are some determining questions to ask when an issue occurs? (Select all that apply) - ans-Does the problem happen when at work or at home? and Does the issue happen when connecting to a Wireless Access Point? Sealed battery warranty servi...

What is the first phase of the Onsite Service process? - ans-Service Acknowledgement Service technicians are expected to monitor which site to take service courses for new products? - ans-Lenovo Learning When should Service Technicians wear an Electrostatic Discharge (ESD) wrist strap? - ans-During any repairs Which of the following is an example of a Customer Replaceable Unit (CRU) for a desktop computer? - ans-Keyboard Once onsite, which of the following is necessary for Se...

FRU(field replaceable unit - ans-Should be replaced by an authorized technician. Before replacing a FRU technicians should review the process of that FRU in the HMM and make sure they have the correct FRU parts Storage option services should be performed with great care as selecting an incorrect drive may overwrite important data programs FRUs should not be replaced due to single failures that cannot be reproduced, only replace a FRU if the problem recurs. CRUs( Customer replaceab...

Our mainstream products include - ans-ThinkPad & ThinkCentre The Lenovo Brand Strategy is about being - ans-Unexpected and enabling progress in interesting ways OR Formulaic and boring OR Working towards an endpoint NOT Predictable What utilities are used to update a Lenovo branded system, after a system board has been replaced? (select all that apply) - ans-BIOS update It is important to understand how to provide good customer service because - ans-A customer is not someo...

C. Vertical refresh rate - ans-What do we call the time it takes to draw the entire screen and get the electron guns back to the upper-left corner? A. Horizontal refresh rate B. Horizontal redraw rate C. Vertical refresh rate D. Vertical redraw rate A. Backlights - ans-What provides the illumination for LCD monitors? A. Backlights B. Inverter C. Lamp D. LCD panel D. The CRT has no native resolution; LCDs have a single native resolution. - ans-Which statement best describes th...