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University of Toronto (U of T )
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Test Bank for Selling Today Creating.pdf
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Test Bank for Selling Today C 
1) Psychic income refers to the psychological satisfaction salespeople get from earning 
greater than average incomes. 
A) True 
B) False 
Answer: False 
Diff: 2 Type: TF Page Ref: 10 Skill: Recall (R) Objective: LO: 1-3 
2) In the new economy, personal selling is becoming less important due to the advent of 
the computer and the internet. 
A) True 
B) False 
Answer: False 
Diff: 2 Type: TF Page Ref: 18 Skill: Applied (A) Objective: LO: 1-5 
3) Faced with increas...
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Test Bank for Sensation and Perception 9th Edition
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Test Bank for Sensation and Perception 9th Edition 
MULTIPLE CHOICE 
1. “Perceiving machines” that can negotiate the environment with humanlike ease 
a. were developed by computer scientists in the 1960s. 
b. were developed by computer scientists in the 1970s. 
c. were developed by computer scientists in the 1990s. 
d. have yet to be developed. 
ANS: D REF: Introduction to Perception MSC: Factual 
2. Which of the following is an application of perception research? 
a. Developing speech recog...
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Test Bank for Strategic Management in Action 6th Edition
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Test Bank for Strategic Management in Action 6th Edition 
Strategic Management in Action, 6e (Coulter) 
Chapter 1 Introducing the Concepts 
1) Companies that use strategic management tend to have higher levels of performance. 
Answer: TRUE 
Diff: 2 Page Ref: 2 
Topic: Explain Why Strategic Management Is Important 
AACSB: Reflective Thinking 
Objective: Define strategic management and identify its basic components 
2) Strategy should be developed from a number of approaches rather than a single ...
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Test Bank for Strategic Market Management 10th Edition
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Test Bank for Strategic Market Management 10th Edition 
Chapter 1 – Strategic Market Management: An Overview 
. 
1.1 
Five management tasks used to develop strategic competencies do not include the following: 
a. Strategic analysis 
b. Manage multiple business units 
c. Identify competitors 
d. Develop a sustainable advantage 
e. Develop a growth platform 
Answer: c. Identifying competitors is valuable but not one of the 5 management tasks. 
1.2 
The book suggests that many markets are dynamic...
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Test Bank for American Government Power and Purpose Brief 13th Edition
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Test Bank for American Government Power and Purpose Brief 13th Edition 
CHAPTER 1: Introduction: Making Sense of Government and Politics 
MULTIPLE CHOICE 
1. What are the two fundamental questions that allow us to find patterns and order in the chaos of 
politics? 
a. “Who governs?” and “How do they govern?” 
b. “Who runs for office?” and “Who wins?” 
c. “What do we observe?” and “Why?” 
d. “What is government?” and “Who runs it?” 
e. “Why do we need government...
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Test Bank for Management and Supervision in Law Enforcement 7th Edition
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Test Bank for Management and Supervision in Law Enforcement 7th Edition 
TRUE/FALSE 
1. No one management style is more apt than another to achieve the agency’s mission. 
a. True 
b. False 
ANS: T PTS: 1 
2. Peter Smith and W. Edwards Deming had a great influence on approaches to management in policing. 
a. True 
b. False 
ANS: F PTS: 1 
3. Some well-meaning supervisors mistake micromanaging for mentoring. 
a. True 
b. False 
ANS: T PTS: 1 
4. In the 21st century, most people enjoy being manag...
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Test Bank for Managing Customer Experience and Relationships 3rd Edition
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Test Bank for Managing Customer Experience and Relationships 3rd Edition 
Managing Customer Experience and Relationships: 
A Strategic Framework 
Third Edition 
Don Peppers and Martha Rogers 
SAMPLE Test Questions 
Chapter 1: Evolution of Relationships with Customers and Strategic Customer Experiences 
Multiple choice: For the following questions, choose the best answer. 
1. “Customer strategy” is: (pp. 3–5) 
a. the capability of matching customers and messaging in any medium, whether 
...
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Test Bank for Physical Geology 17th Edition.pdf
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Test Bank for Physical Geology 17th E 
1) Erosion is a result of Earth’s external heat engine, powered by (choose all that apply) 
A) the Sun 
B) gravity 
C) heat flowing from Earth’s interior outward 
2) The Earth's system that includes the oceans, rivers, lakes, and glaciers of the world is 
called the _______. 
A) biosphere 
B) hydrosphere 
C) atmosphere 
D) geosphere 
E) solid Earth 
3) The _____ and the Alpine Fault of New Zealand are examples of transform plate 
boundaries. 
A) New ...
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Test Bank for Visualizing Geology 4th Edition
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Test Bank for Visualizing Geology 4th Edition 
01) The branch of geology that deals with understanding the processes which operate at or beneath the 
surface of Earth and the materials on which those processes act is called _____. 
a) historical geology 
b) physical geology 
c) economic geology 
d) structural geology 
Answer: B 
Difficulty: Easy 
Learning Objective: Explain how geologists use the scientific method. 
Section Reference: What is Geology? 
02) Which branch of geology is concerned w...
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Solution Manual for An Introduction to Theories of Personality 9th Edition
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Solution Manual for An Introduction to Theories of Personality 9th Edition 
1.1 Multiple Choice Questions 
1) The term personality is derived from the Latin word persona, which means 
A) mask. 
B) mind. 
C) brain. 
D) the person. 
Answer: A 
Diff: 1 
Page Ref: 1 
Skill: Factual 
LO: 1.1: Outline the issues in providing a comprehensive explanation of personality 
2) According to Kluckhohn and Murray, every human being is 
A) like every other human being 
B) like apes 
C) like animals 
D) like m...
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