Learning Aim B for Unit 14 (Investigating Customer Service) - $13.85   Add to cart

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Learning Aim B for Unit 14 (Investigating Customer Service)

Learning Aim B for Unit 14 (P2, M2, D2) Distinction Standard 2017/18 Course

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P3

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P3 for UNIT 14 (Research methods a business can use to make improvements to the customer service provision) Distinction standard

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M2

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M2 for UNIT 14 Analyse different methods of monitoring customer service for a product or service in contrasting businesses Distinction standard

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D2

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D2 for UNIT 14 Evaluate the benefits of improvements to customer service performance for the business, the customer and the employees Distinction standard

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