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Six Sigma and Lean- Foundations and Principles Test Questions with Answers

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What are some characteristics of six sigma? It reduces the number of errors in a process by minimizing variation The six sigma metric equals 3.4 defects per million opportunities 99.9997% defect-free Charts process performance against a mean measurement What types of activites does the Lean methodology focus on? Streamline and improve processes Eliminate waste Identify and add value What are some of the benefits of implementing Six Sigma? Better understanding of key financia...

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Six Sigma Exam 1 Practice Questions with Answers

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Lean History • Starting in 1910 Ford's mass production line was the first breakthrough by using continuous assembly and flow systems • Inception in 1940's by Toyota • *Taichii Ohno* and *Shigeo Shingo* created a new system called *Toyota Production System (TPS)*, incorporating Ford production and other techniques • In 1990, the term *"Lean Manufacturing"* first appeared in the book "The Machine That Changed The World" Six Sigma History Motorola 1979 "The real problem at ...

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LEAN SIX SIGMA PRACTICE EXAM QUESTIONS WITH COMPLETE SOLUTIONS

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In order to calculate a process capability index, what two facts must be known about the process? The specification limits and the standard deviation Why is the normality assumption essential to the interpretation of the capability index? Because only normal distributions are capable of statistical control The upper and lower specifications for a certain product are 7 lbs. and 7.3 lbs. Actual data indicates that the product is currently running at an average of 7.465 lbs., with a standard ...

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Six Sigma- Identifying Projects Review Questions with Answers

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Classify each project-related consideration a Six Sigma team embarks upon according to the perspective it represents. Each perspective may have more than one match. Voice of the Business (VOB) Speak with key executives within the organization Determine who is involved in opening a new account and what the process is Meet with the retail banking team to get their input Voice of the Customer (VOC) Speak with some current and former account holders Gather data from account holders abo...

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Six Sigma MBA591 Practice Questions with Answers

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DMAIC (Define, Measure, Analyze, Improve, Control) or action plan a six sigma process that outlines the steps that should be followed to improve an existing business process (improvement methodology) What is Six Sigma? it was coined by motorola (rationalized that the mean shifts 1.5 standard deviations as time goes by, which affects the sigma level; sigma level should be 4.5) Six Sigma is a measurement-based strategy for process improvement. aims at improving process and increasing customer ...

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Six Sigma Final Exam Questions with Correct Answers

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Process check sheets used to create frequency distribution tally sheets Defect check sheets different types of defects are listed (used for Pareto chart) Stratified defect check sheets stratify a particular defect type according to logical criteria Defect location check sheets Actual drawings, layouts, maps, etc which show where a defect occurs Pareto Analysis The process of ranking opportunities to determine which of many potential opportunities should be pursued first. Cause and...

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Six Sigma Techniques for Improvement Test Questions with Answers

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Match each step in the PDCA cycle to an activity that characterizes that step. Act Roll out the solution and monitor the results Do Come up with some potential solutions and test them Plan Explore the problem Check Determine the effectiveness of the pilot tests Match each step in the PDCA cycle to an activity that illustrates that step. Act Implement the finalized solution Do Prioritize a list of possible solutions and conduct a pilot test Plan Identify the problem and e...

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Six Sigma Metrics Review Questions with Correct Answers

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What is the purpose of metrics in Six Sigma? Provide a standard for measuring process performance Help to identify defects and define problems What does it mean to say that an organization has achieved a "Six Sigma" level of quality? Number of defects is below 3.4 per million opportunities Which Six Sigma performance metrics are based on counting defects or nonconformities? Defects per unit Rolled throughput yield First time yield Defects per million opportunities Match ea...

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Six Sigma and Lean- Foundations and Principles Study Questions with Answers

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Sequence the key developments in the evolution of continuous improvement methodologies. Plan, Do, Check, Act or PDCA cycle Correct answer. Statistical process control or SPC Correct answer. Quality circles Correct answer. TQM Correct answer. The Baldridge Criteria for Performance Excellence Products or features that meet expectations and that the customer is willing to pay for Value All the activities in a process lined up to take a product or service from a customer order until th...

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Six Sigma Practice Questions with Correct Answers

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Who is known as the "Father of Six Sigma"? Bill Smith A Black Belt is conducting a study of a process with exponential distribution. The mean is 0.235. What is the standard deviation? 0.235 Which of the following belong to 7 deadly muda? Conveyance An acronym TIMWOOD is associated with: Key concepts in the Toyota Production System A Green Belt conducts a frequency analysis with a bar chart and finds that intake staff's policy and procedure awareness and unnecessary hard copy filin...

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