Thepenguin

This document includes P3 for Unit 4 for customer service in Travel and Tourism, which is a 4 page leaflet. P3 describes the customer service skills which are required to meet customers needs in the travel and tourism context. Which achieved a Distinction*

This 20 page document includes P4 and M3 for Unit 37 for understanding business ethics. P4 examines the ethical concerns of the communities in which a selected business operates, the selected business is Tesco, which is displayed as an rolling PowerPoint and has its own bibliography at the end. M3 explains the ethical concerns of the communities in which a selected business operates and suggest measures that could be taken to improve corporate responsibility, which focuses on Tesco. This task...

This 22 page document includes P1, M1 and D1 along with a bibliography at the end for Unit 8 Travel and Tourism. P3 explains how factors affect travel to long haul destinations and M1 Reviews how travel factors affect travel to selected long-haul destinations. These are the factors which I discuss in the document for P3 and M1: - Time zones - Seasonality - Extreme climate conditions - Entry requirements (visas) - Travel restrictions - Safety - Health issues - Social situations D1 Analyses t...

This document includes P4, M2 and a bibliography for unit 31, Fashion retailing. P4 describes the impact of different fashion trends on retail services, it talks about 3 different trends which are bodysuits, slides and vintage cat eye sunglasses. This task is displayed as a rolling PowerPoint. It includes images were relevant and shows the impact on the retail industry and retailers. M2 compares the three different fashion trends in a table in terms of their impact upon retail service.

This 31 page document for Travel and Tourism includes P1, P2, M1 and D1 for Unit 4, which includes a bibliography at the end. P1 explains the importance of providing excellent customer service in travel and tourism organisations, which is a PowerPoint. P2 describes the customer service provision in travel and tourism organisations to meet the individual needs of different type of customers and M1 assesses how customer service provision meets specific customers’ needs in travel and tourism,...

This document includes P2,M1 and D1 and a bibliography for Unit 31, fashion retailing. P2 explains the policies of different fashion retailers in terms of their retail service offer, this compares four different retailers, which are Zara, Marks and Spencer's, Mothercare and Hermes. M1 is an analyse of how the characteristics of different target markets influence the retail service policies of different retailers. This uses the same four retailers, but is displayed as a magazine article. ...

This 14 page document includes P3 and M2 for Unit 37 which includes a bibliography for each task. P3 describes the social implications of business ethics facing a selected business in its different areas of activities, the selected business is Virgin and this task is presented as an info-graphic. M2 assesses the social implications of business ethics facing a selected business in its different areas of activity, which focuses on the same business as P3 (Virgin) , this task is presented as scr...

This 27 page document include P1 and P2 for Unit 37, understanding business ethics, each task has its own bibliography. P1 explains the ethical issues a business needs to consider in its operational activities, these are six different ethical issues, which are presented as posters. - Corporate governance and corporate social responsibility - The environment and sustainable - Human rights and working conditions - Corruption and legal and regulatory compliance - Trading fairly - Business pra...

This document consists of P2, M2 and D1 and a Bibliography at the end. P2 describes the processes of distributing goods through different channels from the manufacturer to the customer and M2 compares the methods used to distribute products and services. Which talks about the distribution channels step by step giving organisation examples along the way. D1 evaluates the distribution systems in delivering goods and services for a selected organisation, which is Tesco. It focuses on Tesco dist...

This 16 page document includes P1 and M1 along with a bibliography at the end. P1 talks about the different types of areas which retailers specialise in, which are: Department stores, Discount stores, Supermarkets, Chain retailer, Specialised outlets, Warehouse stores, e-tailors and malls. Which then focuses on the UK retailing industry, talking about how its changed and impacted the economy. M1 compares the function and formats of five retailers, which are; John Lewis, Debenhams, House of F...