Oh, hi! 
In chapter 2 some details but that can happen or course. But in chapter 4, for example, all important information about CRM, such as the CRM pillars, for which CRM is good, etc. 

Chapter 5 all the important details on sales staff, pyramid of Maslow, criteria for rayonering. 

Furthermore, I did not come
Thank Emma. An assessment is more appropriate if you have gone through the whole report. The main points are contained in the report. After all, it remains a summary. Maslow is discussed extensively in Chapter 10. If, after reading the complete report, you still have points that you miss, I would love to hear it. Then I add them
Samenvatting Salesmanagement
Samenvatting Salesmanagement
Samenvatting Salesmanagement
Samenvatting Salesmanagement
More than half of super important things aren't in there.
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