Ellatjoens

Lecture notes covering Lectures 1-10 of the Public Management course at Universiteit Gent, including guest lectures and organized around a three-level scaffold (macro, meso, micro). Topics include public value creation, performance measurement, reform paradigms (OPA/NPM/NPG), organisational strategy, street-level bureaucracy, and stakeholder relationships with politicians and citizens. Essential for understanding the interconnected framework of the course and preparing for exams, with key defini...