An organized and disciplined approach to problem solving in most six sigma organizations is

called:

A) SIPOC

B) DMAIC

C) PDCA

D) DPMO - B

Using six sigma methodology, a company at 4.5 sigma would have a failure rate of:

A) 3.4 ppm

B) 233 ppm

C) 1350 ppm

D) 6210 ppm - C

From an upper management perspective, what has been the principal motivating factor in

embracing lean six sigma?

A) Bottom line results

B) Market share growth

C) Defect reductions

D) Customer focus - A
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