What is a message author? - The author of the message being sent in an email.

What is a user agent? - Application that allows the user to create, read, send, manage email

messages.

What protocol is used to send message? - SMTP

What protocol is used to read message? - IMAP/POP3

What is a message handling system? - Free open source email client. Made with several

different programs, instead of single program.
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