d (very important) correct answers The ability to utilize all types of communication skills is ____ to the HVACR technician.



a. not as important as "hands-on" technical skills

b. somewhat important

c. unimportant

d. very important



d (all of the above: clear, complete, concise) correct answers It is important to be ____ in filling out service orders so that office staff, other technicians, and customers will know what work you completed on the job.



a. clear

b. complete

c. co...
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