A nurse is introducing herself to a client as the first step of a comprehensive physical examination. Which of the following strategies should the nurse use with this client? (select all that apply)



A. Address the client with the appropriate title and her last name.

B. Use a mix of open- and close-ended questions.

C. Reduce environmental noise.

D. Have the client complete a health history form.

E. Perform the general survey before the examination. correct answers B, C, E



Rationale:


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