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Which option is NOT a main HFMA Healthcare Dollars and Sense revenue cycle initiative? A) Patient Financial Communications B) Medical Account Resolution C) Price Transparency D) Process Compliance D) Process Compliance Approximately what ______% of billing information is obtained during the registration process (Patient Access). 40% What is the objective of the HCAHPS initiative? A) To conduct evaluations concerning patients' perspective on hospital care. B) To provide a s...

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Certified Revenue Cycle Representative - CRCR 2023 with 100% correct answers

Which of the following statements are true of HFMA's Financial Communications Best Practices The best practices were developed specifically to help patients understand the cost of services, their individual insurance benefits, and their responsibility for balances after insurance, if any. The patient experience includes all of the following except: The average number of positive mentions received by the health system or practice and the public comments refuting unfriendly posts on soci...

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CRCR Exam Unit 1 2023 with 100% correct answers

A/R Aging Reports divide the AR into 30, 60, 90, and 120 day categories, based on discharge. Credit Balances - Days Outstanding The dollars in credit balance at the account level divided by the three month daily average of total net patient service revenue. Credit balances should be resolved timely and should be benchmarked at <1% of the days outstanding in the AR. 3 Critical Elements of the Healthcare Revenue Cycle Pre-Service, Time of Service, Post Service Provision ...

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Important revenue cycle activities in the pre-service stage include; Obtaining or updating patient and guarantor information In the pre-service stage, the cost of the scheduled service is identified and the patient's health plan and benefits are used to calculate; The amount the patient may be expected to pay after insurance. Demographic and health plan edit failures are identified and resolved within the Patient Access area. Census activity is processed, Discharges are complete...

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What are collection agency fees based on? A percentage of dollars collected Self-funded benefit plans may choose to coordinate benefits using the gender rule or what other rule? Birthday In what type of payment methodology is a lump sum or bundled payment negotiated between the payer and some or all providers? Case rates What customer service improvements might improve the patient accounts department? Holding staff accountable for customer service during performance revi...