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Services Marketing Summary 2020
- Summary • 28 pages • 2020
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- $9.41
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Summary of the book Services Marketing. Every chapter ex. chapter 6 is included.
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Company Service Insights (CSI)
- Summary • 44 pages • 2020
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- $9.97
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Summary of the 3rd year course Company Service Insights (CSI). Summary of the book 'Services Marketing Integrating Customer Focus Across The Firm', chapters; 1, 5, 8, 9 and 10 Summary of all the lectures and seminars Q&A Example Exam Questions.
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Summary Service Marketing
- Summary • 67 pages • 2015
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- $6.03
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Uitgebreide samenvatting van de hoofdstukken 1 tot en met 18 van het boek Service Marketing.
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Bundel Boek en Hoorcollege Service Marketing
- Package deal • 2 items • 2018
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- $7.20
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Een bundel met daarin de uitwerkingen van de hoorcolleges en het boek voor het vak Service Marketing voor Pre-masters.
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Lectures Operation Management
- Summary • 73 pages • 2019
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- $3.87
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Summary of the book Services marketing: integrating customer focus across the firm - McGraw-Hill Valarie A. Zeithaml. It is based on the lectures given at International Hotel Management at Breda University of Applied Sciences. 

Een samenvatting van het boek Services marketing: integrating customer focus across the firm - McGraw-Hill Valarie A. Zeithaml. De samenvatting is gebaseerd op de lessen die gegeven worden op International Hotel Management op Breda University of Applied Sciences.
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CSI EXAM chapters 1, 5, 8, 9, 10 (5 same as chapter 2 in the fourth edition)
- Summary • 17 pages • 2022
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- $6.64
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Services Marketing book chapter 1,5,8,9,10 of the 3rd edition of the book > this is the same as the chapters 1,2,8,9,10 in the 4th edition. It has pictures and explanations from the powerpoints of the CSI module. I used a lot of examples in my summary to make the material more clear for you. Written in english, it is not too difficult to understand.
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Service Marketing ALL LECTURES
- Class notes • 70 pages • 2017
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Available in package deal
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- $7.75
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All lectures of the course 'Service Marketing' given by Hans Haans at Tilburg University.
Pre-master Marketing Management 2017/2018. Language: Moslty English, a bit Dutch.
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Samenvatting Service Marketing (Premaster)
- Summary • 34 pages • 2016
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- $6.08
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Summarize book and slides
- Summary • 37 pages • 2016
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- $4.42
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Service Marketing - whole book, but specific indicated pages
- Summary • 21 pages • 2016
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- $3.87
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Indicated pages of the book: Chapter 1: 5-11, 15-18. Chapter 2: 29-42. Chapter 3: 51-62. Chapter 4: 73-76, 78-83. Chapter 5: 96-106. Chapter 7: 141-151. Chapter 9: 173-189. Chapter 10: 226-236. Chapter 16: 377-389. Chapter 18: 420-430.
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