Unit 29 understanding retailing Guides d'étude, Notes de cours & Résumés

P3 explain how focusing on the customer, by providing good customer service, is essential to retailing M3 explain the ways in which sales techniques and customer service have developed in retail organisations.

P4 identify the competitive factors in the retail environment a selected organisation faces.

P1 describe the structure and organisation of the retail sector M1 compare the function of formats and locations in retailing

D1 evaluate the distribution systems in delivering goods and services for a selected organisation

D2 assess the impact of different sales techniques and customer service in a selected organisation.

M2 compare the methods used to distribute products and services

("Distinction level assignment"), this assignment is the complete assignment for this unit and I have completed this unit only a few months back and it is the latest version of the assignment after all the latest syllabus changes. It's an assignment that is easily understandable and I achieved the maximum marks for it which is Distinction.

This is my assignment for Understanding Retailing, Unit 29 Level 3 BTEC Business. This is the work I did to achieve Pass 3, Merit 3 and Disctinction 2.

This 24 page document consists of P3, M3, P4 and D2 and a bibliography for Unit 29, understanding retailing. P3 focuses on three organisations which are Starbucks, Pull & Bear and Apple. Discussing good customer service and why its important for each organisation, showing examples where they have good customer service. M3 focuses on how sales techniques and customer service has developed in the retail organisation for John Lewis and Starbucks. P4 focuses on the competitive factors in the r...

This is my assignment for Understanding Retailing, Unit 29 Level 3 BTEC Business. This is the work I did to achieve Pass 2, Merit 1 and Distinction 1.