Itil 4 Samenvattingen, Aantekeningen en Examens

PESTLE (list) - Answer- Political Economic Social Technological Legal Environmental 4 dimensions of service management - Answer- organizations & people information & technology partners & suppliers value streams & processes components of the service value system - Answer- inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service value chain activities list - Answ...

ITIL 4 Foundations Exam Questions & Answers 2024/2025 PESTLE (list) - ANSWERSPolitical Economic Social Technological Legal Environmental 4 dimensions of service management - ANSWERSorganizations & people information & technology partners & suppliers value streams & processes components of the service value system - ANSWERSinputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement outpu...

c) Shareholders - correct answer Which type of stakeholder would most likely derive value through financial benefits, dividends, and a sense of assurance and stability? a) Shareholders b) Service provider employees c) Charitable organizations d) Partners and suppliers a) Service offering - correct answer What is a description of one or more services, designed to address the needs of a target consumer group? a) Service offering b) Product c) Service action d) Service Service per...

ITIL - Answer- Describes how the components and activities of an organization interact to create value through IT-enabled services This formerly stood for "Information Technology Infrastructure Library" but is no longer an acronym - Answer- ITIL ITIL Service Value System - Answer- ITIL SVS ITIL SVS - Answer- Describes how the components and activities of an organization interact to create value through IT-enabled services - ITIL Service Value Chain - ITIL Practices - ITIL Guiding...

ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident management' practice deals only with inci...

ITIL 4 Foundations Exam

ITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED AITIL 4 FOUNDATION EXAM RATED A

BRMP 2023 Exam Questions with Correct Answers House of BRM - 4 pillars (core disciplines) - Answer-1. Demand shaping 2. Exploring 3. Servicing 4. Value harvesting House of BRM - Roof - Answer-Clarity of the BRM role in context of provider STRATEGY and OPERATING MODEL BRM Competencies (6) - Answer-1) Strategic Partnering 2) Business IQ 3) Portfolio Management 4) Provider Domain 5) Powerful Communication 6) Business Transition Management Typical BRM role - Answer--sits at inter...

WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers WGU336 ITIL 4 Foundation Practice Exam With Rationale Questions And Answers

ITIL - Answer best practice guidance for IT service management, began in England in the late 1980s, started as a series of books devoted to the systematic delivery of quality IT services itSMF - Answer IT Service Management Forum, global non-profit organization that supports ITSM, particularly through publications in the ITSM Library series AXELOS - Answer the organization responsible for developing and managing a portfolio of best practice methodologies (including ITIL) PeopleCer...