Busi 2003 Study guides, Class notes & Summaries

Which of the following statements concerning service guarantees is false? A major drawback of a line process is the jumbled flow, which reduces throughput and efficiency. Process selection choices affect all parts of the firm and thus involve all functional areas along with general management. The Knee-Hugger Jeans Company makes designer jeans in six colors under a make-to-stock approach. In response to a new fashion craze, customers have expressed the desire to acquire these jeans in three d...

1. Symbols used within a typical flow-process chart include all of the following except: 2. Which of the following matches between quality gurus and the guru's philosophy is incorrect? 3. Outsourcing occurs when a firm moves work performed internally to another facility belonging to the same firm but in another country. 4. Which of the following is not a qualitative approach to forecasting? 5. Which of the following is not a perpetual measure of service? 6. The measures of quality used in ...

Question 1 Which of the following statement(s) accurately explain supply chains? 2 out of 2 points Selected Answer: Correct Answer: Answer Feedback: all of the above all of the above e is the correct answer. All the above statements accurately explain the concept of supply chain (pp. 5) Four major decision responsibilities of the operations management function include all of the following except: Selected Answer: Correct Answer: Answer Feedback: capabilit...

BUSI 2003 WEEK 1 QUIZ – QUESTION AND ANSWERS

BUSI 2003C- BUSI 2003-Operations BUSI_2003_Week6_Exam 100 out of 100 points   1. Throughput time, process flow rate, capacity, and average amount of inventory in the system are some of the key metrics of a manufacturing process. 2. The concept of mistake-proofing was first developed in the 1960s by Shigeo Shingo. It was called: 3. Which of the following is not a reason for quality improvement failure? 4. Little's Law in a manufacturing process relates to: 5. A bank has an average of 10 ...

BUSI-2003C-1/BUSI-2003-1-Operations BUSI 2003 Week 2 Quiz 30 out of 30 points 1. Which of the following best describes the utility of the roof in the QFD chart? 2. The focus of the factory may take shape around several dimensions. Which of the following in not a dimension noted by the author for focusing a plant’s facility? 3. Which of the following is not true about the product-process strategy? 4. Which of the following statements concerning the importance of supply chain collaboration...

BUSI 2003 Week 4 Quiz 1. Which of the following statements concerning the Malcolm Baldrige award is true? 2. Reliability refers to: 3. The measures of quality used in manufacturing processes can be readily transferred to service operations. 4. Customer and Market Focus contribute most of the points of the Baldrige criteria. 5. Service quality is based on the gap between and . 6. Which of the following matches between quality gurus and the guru's philosophy is incorrect? 7. Little's...

BUSI-2003C-1/BUSI-2003-1-Operations- BUSI_2003_Week 1_Quiz BUSI_2003_Week1_Quiz 1. Which of the following statement(s) accurately explain supply chains? 2. Four major decision responsibilities of the operations management function include all of the following except: 3. Common inputs to the operations transformation process include all of the following except: 4. The four major operations objectives include all of the following except: 5. It is better to inspect quality of a product rathe...

BUSI 2003 WEEK 2

BUSI 2003 FINAL EXAM – QUESTION AND ANSWERS • Question 1 4 out of 4 points Throughput time, process flow rate, capacity, and average amount of inventory in the system are some of the key metrics of a manufacturing process. Selected Answer: True Correct Answer: True Answer Feedback: (pp. 109, Little law is: I = T X R or average inventory = average throughput rate X average flow rate). • Question 2 4 out of 4 points The concept of mistake-proofing was first ...