Study guides, Class notes & Summaries

MGT 3640 Final Exam– Organizational Communication;Polytechnic University of Puerto Rico MGT 3640 – Organizational Communication Final Test 30 points (½ point each item) Multiple Choice – PLEASE – PLEASE – PLEASE: SUBMIT ONLY THE ANSWER FORM Chapter 7 1. Groups tend to outperform individuals when A. time pressures are intense. B. members share similar opinions. C. standards of performance are high. D. employees are not highly committed to the job. 2. An effective team exhibits ...

MGT 4630 Midterm Exam MGT- 4630 International Business (latest 2022/2023) Discussion Questions Describe the two main facets of globalization. Explain how each of these components of globalization has helped create the shift towards a more integrated world economy. Describe the World Trade Organization and its role in international business? What is meant by the term “political system?” What are the two related dimensions by which a political system can be assessed? Describe the ...

MGT 4610 (latest 2022/2023) Final Exam – Question and Answers Identify and discuss the five key dimensions of service quality. Given an example of a service and describe how a customer may define quality along each of these dimensions. In addition to focus groups and mail questionnaires, identify other methods that can be used to collect customer service information. Discuss how customer relationship management software may assist a firm in understanding its customer needs and preferences...

MGT 3640 (latest 2022/2023) Midterm Exam – Organizational Communication (30 points ½ point each item) Multiple Choice Chapter 1 Communication is Your text states that communication is a process. This means that Which of the following describes most accurately the potential of effective communication? The activity of selecting words and/or nonverbal to express your ideas is known as The channel of communication that has the highest level of nonverbal “richness” is Which of t...

MGT 3620 (latest 2022/2023) Midterm Exam – MGT 3620 Organizational Behavior List and briefly identify the seven foundation competencies that are need by individuals to be successful in most professional and managerial positions. Briefly define the dimensions of individualism and collectivism, and give an example of a country that tends to place an emphasis on each. Identify and briefly describe what is meant by the “Big Five” personality factors. Describe positive emotions and how th...

MGT 3620 Final Exam – Organizational Behavior (latest 2022/2023) Briefly list the essential components required for the effective practice of leadership in today’s world Briefly identify the range of leadership styles utilized in the Vroom–Jago time-driven leadership model and specify the dimensions on which these leadership styles vary. Describe the features of charismatic leadership. Discuss the attributes of authentic leadership. Describe the basic nature of the transformationa...

MGT 3210 Final Exam Managing Diversity in the Workplace (latest 2022/2023) What are the glass ceiling, glass walls, and the glass escalator and what are their effects on those who are constrained by them? What are some effects of sex segregation, sex discrimination, and sexual harassment on women’s careers? Discuss the provisions of the Age Discrimination in Employment Act. What is the “stained glass ceiling”? How is the “stained glass ceiling” similar to and different from th...

Describe the two main facets of globalization. Explain how each of these components of globalization has helped create the shift towards a more integrated world economy. Describe the World Trade Organization and its role in international business? What is meant by the term “political system?” What are the two related dimensions by which a political system can be assessed? Describe the three main legal systems, and for each, give an example of a country that uses such a system. Describe wha...

MGT 4610 Final Exam – Questions and Answers Identify and discuss the five key dimensions of service quality. Given an example of a service and describe how a customer may define quality along each of these dimensions. In addition to focus groups and mail questionnaires, identify other methods that can be used to collect customer service information. Discuss how customer relationship management software may assist a firm in understanding its customer needs and preferences, both present and ant...