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Operations management module 1 exam, questions and verified correct answers 2024
Operations Management (OM) - correct answer the science and art of ensuring that goods and services are created and delivered successfully to customers. 
 
good - correct answer a physical product that you can see, touch, or possibly consume. 
 
durable good - correct answer A good that does not quickly wear out and typically lasts at least three years. 
 
nondurable good - correct answer a good that is no longer useful once it's used, or lasts for less than three years. 
 
service - correct an...