MNB 1601 Study guides, Class notes & Summaries

South Africa Airways (SAA) strives for low variability in respect of times of scheduled departures to various destinations. Lower variability is the positive result of doing things _________________ .right every time The inputs-process-output elements of the value chain is also known as the _____________ .transformation model Which one of the following represents an input for an airline which makes transformation possible?Pilots and cabin crew Which one of the following represents an ...

Operations function That function of the business aimed at executing the transformation process Operations function That function in the business primarily aimed at the utilization of resources to manufacture products or render services Operations managers The personnel in the business who are directly responsible for managing the operation function Operations management Involves operations managers' activities, decisions and responsibilities that tie in with the execution of the ope...

Quality GapThe difference between expected quality and perceived quality Input-Transformation-Output ModelIn a dynamic relationship it receives inputs, transforms these and exports outputs to the larger environment Operations ManagementAimed at executing the transformation process and the utilization of resources to manufacture products or render services Operations Management ProcessIncludes operations planning, organizing, scheduling and control Customer NeedsHigher Quality, Lower Co...

Operations function correct answers That function of the business aimed at executing the transformation process Operations function correct answers That function in the business primarily aimed at the utilization of resources to manufacture products or render services Operations managers correct answers The personnel in the business who are directly responsible for managing the operation function Operations management correct answers Involves operations managers' activities, decisions ...

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Contents Welcome..................................................................................................................................................................... 3 October/November 2018 Exam Paper................................................................................................................... 4 October/November 2018 Suggested Solutions ..................................................................................................22 May/June 2018 Exam ...