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MGMT 310 A MGMT Exam 1 Study Guide | Latest for A grade
MGMT 310A 
MGMT 310 A MGMT Exam 1 
Study Guide 
Chapter 1: What is Organizational Behavior? 
 
What do managers do? – Managers get things done through other people, make decisions, allocate resources, direct activities. They also function through ORGANIZATION a consciously coordinated social unit of 2 or more people that functions on a continuous basis to reach a common goal or goals. 
 
Organizational Behavior: focuses on developing an understanding of how to manage individuals and groups i...
Class notes
MGMT 310 TEST 3 STUDY GUIDE (CH 9-12) for anyone desiring an A
PopularMGMT 310 TEST 3 STUDY GUIDE (CH 9-12) 
MGMT 310 Test 3 Study Guide (Ch. 9-12) 
CHAPTER 9 
•	Authority- RIGHT to influence others 
•	Power- ABILITY to influence others 
o	Influence- power put into action 
o	Control- exertion of enough influence to change others’ behavior 
•	Dependency- B’s relation to A when A possesses something B requires 
 
•	Nature of Power: 
 
o	Latent: just b/c you have it does not mean you use it; having it could make use unnecessary 
o	Relative: one person’s...