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HRM 411 FINAL REVIEW EXAM 2025
HRM 411 FINAL REVIEW EXAM 2025 
 
 
5 Steps of the OD Process - - 
1 - Identify opportunities or problems 
2 - Dig & Diagnose 
3 - Select Solutions 
4 - Implement Change 
5 - Evaluate & Sustain Change 
 
Step 1 of the OD Process: Identify Opportunities or Problems - -Identify areas for 
improvement within the organization by gathering data, getting feedback from 
stakeholders, and pinpointing the gap between current and desired performance levels. 
 
Step 2 of the OD Process: Dig &...