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Fundamentals ch. 21 Davis Plus TestBank
You enter a patient's room at the beginning of your shift in the early morning. You ask the patient, "How did you sleep last night?" He replies, "Terrible." You say, "I'm sorry to hear that. I'll ask your doctor to write you a prescription for some sleeping pills." Which barrier to communication have you just committed? 1) Fire-hosing information 2) Offering advice 3) Providing false reassurance 4) Failing to probe - *ANSWER*Failing to Probe 
Feedback: Failing to probe can result in inc...