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EMD-Q standards Exam Questions and Answers 100% Solved
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3

June 2024

2023/2024

A+
Standard One (as written) - ANSWER-Not as scripted: question not read correctly but no meaning change. Combining questions is considered asked incorrectly Standard two (clarifiers) - ANSWER-Only to be read when caller doesn't understand Standard three (acceptable clarification or enhancements) - ANSWER-When caller is being vague the caller must clarify Standard four (alternatives) - ANSWER-Words or phrases with "/" caller must chose best phase for situation Standard five (operant ...
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