Customer Relationship Management
University of South Africa (Unisa)
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MNM3712 ASSIGNMENT 4 2024 (The Grand Barbershop knows that customer loyalty can help the business boom in the best of times, but that it can also help the business survive through tough or challenging times. The Grand Barbershop wants to retain their lo
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---10mayo 20242023/2024A+
- MNM3712 ASSIGNMENT 4 2024 The Grand Barbershop knows that customer loyalty can help the business boom in 
the best of times, but that it can also help the business survive through tough or 
challenging times. The Grand Barbershop wants to retain their loyal customers and 
wants to attract new customers. The Grand Barbershop wants to create a customer 
relationship Management (CRM) plan for their business, but the owner is unsure about 
the implementation of certain steps. Your task is to co...
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