WGU D649
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Exam (elaborations)
Wgu D649 Task 2 - Crisis Communication Strategy | Big Data Foundations | latest update
NewD649 Task 2 Template 
A1. Stakeholders 
Internal stakeholder: Customer Service employees 
External stakeholder: Customers who own the recalled smartphone model 
A2. Potential Impact 
Stakeholders 
Potential Impact 
Internal: 
Customer service employees may experience increased 
stress and higher workloads due to a large volume of 
customer complaints, questions, and recall requests. They 
may also face concerns about the company's reputation 
and future business performance. 
E...
Exam (elaborations)
wgu D649 LGN1 Task 1: Crisis Response & Messaging Analysis 2026 update with complete solutions
PopularA1. Warning Sign Identification 
Community members are actively searching for information about Whole Pine Inc. 
online and sharing their findings on social media and neighborhood apps. 
A1a. Explanation of Warning Sign 
This is a warning sign because it demonstrates that stakeholders are proactively 
seeking information outside of official company channels and then amplifying their 
concerns through digital platforms. When community members bypass direct 
communication with the organizat...