University of Tennessee Knoxville

Leadership - Answer the ability to motivate individuals and groups to accomplish important goals Power - Answer Ability to get someone else to do something you want done or make things happen the way you want. Leaders gain power from the position they hold and from their personal qualities Position power - Answer Based on a manager's official status in the firm's hierarchy of authority Reward power - Answer Capability to offer something of value Coercive...

leader - Answer Someone who can influence others and who has managerial authority leadership - Answer A process of influencing a group to achieve goals behavioral theories of leadership - Answer Theories that identify behaviors that differentiate effective leaders from ineffective leaders autocratic style - Answer A leader who dictates work methods, makes unilateral decisions, and limits employee participation democratic style - Answer A leader who invol...

human capital - Answer economic value of people with knowledge, ideas, etc. human resource management - Answer process of: -attracting -developing -maintaining a workforce attracting - Answer human resource planning, recruitment, selection developing - Answer employee orientation, training, development, performance management maintaining - Answer career development, work/life balance, pay/benefits, retention equal opportunity - Answer emplo...

Organizational culture - Answer is the system of shared beliefs and values that guides behavior in organizations. Hierarchical cultures - Answer emphasize tradition and clear role dependable cultures - Answer emphasize process and slow change enterprising cultures - Answer emphasize creativity and competition social cultures - Answer emphasize collaboration and trust. Strong organizational cultures - Answer are clear, well defined, and widely sh...

Competitive advantage - Answer the ability to do something so well that one outperforms competitors Sustainable competitive advantage - Answer the ability to outperform rivals in ways that are difficult or costly to imitate strategy - Answer a comprehensive plan guiding resource allocation to achieve long-term organization goals Strategic intent - Answer focuses and applies organizational energies on a unifying and compelling goal Corporate Strategy - Answer ...

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