CSA ServiceNow
Capella University
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Exam (elaborations)
CSA-ServiceNow Exam Questions | 120 Questions with 100% Correct Answers
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--18August 20222022/2023A+Available in bundle
- NO.1 Which would NOT appear in the History section of the Application Navigator? 
A. Records 
B. UI Pages 
C. Lists 
D. Forms - UI Pages 
NO.2 What module in the Service Catalog application does an Administrator access to 
begin creating a new item? 
A. Maintain Categories 
B. Maintain Items 
C. Content Items 
D. Items - Maintain Items 
NO.3 Which term refers to application menus and modules which you may want to 
access quickly and often? 
A. Breadcrumb 
B. Favorite 
C. Tag 
D. Bookmark - Favor...
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Exam (elaborations)
CSA ServiceNow Practice Test | with 100% Correct Answers
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--13August 20222022/2023A+Available in bundle
- ______ contains information about data type, character limit, default value, 
dependency, and other attributes of a field. 
a) System Definition 
b) Variables 
c) Task Table 
d) System Dictionary - D. System Dictionary 
__________ is a specific type of catalog item that allows end users to create task based 
records. 
a) Service Portal 
b) Record Producer 
c) Service Catalog Item 
d) Create Incident Form - b) Record Producer 
How are users related to roles or groups? 
a) No relation 
b) None 
c)...
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