OSCM

The Transformation Process correct answer: 1. Inputs 2. Outputs 3. The conversion process 4. Controls 5. Value-Added (price of output minus cost of input) What are the four Competitive Dimensions? correct answer: 1. Price 2. Quality 3. Response-Time 4. Variety (Competitive Space) What is the difference between Goods and Services? correct answer: Goods: Tangible, manufacturing is goods-oriented - Physical items (raw materials, parts, subassemblies, and final products) - Automo...

refers to the systematic design, direction, and control of processes that transform inputs into services and products for internal, as well as external customers correct answer: operations management is any activity or group of activities that takes one or more inputs, transforms them, and provides one or more outputs for its customers correct answer: process a group of resources performing all or part of one or more processes correct answer: operation o the interrelated series of pr...

Operations and Supply Chain Mngmt is.. correct answer: ¨effectively and efficiently manufacturing and distributing goods. ¨Preparing, packaging and delivering ¨Process management ¨Collecting, organizing, managing and analyzing data Operations correct answer: Manufacturing and service processes used to transform resources into products Supply Chain correct answer: Processes that move information and material to and from the firm Planning correct answer: processes needed to ope...

What is the difference between a process being "effective" versus being "efficient" correct answer: efficiency is using the smallest amount of resources to get things done (the lowest possible cost) effectiveness is doing the right thing (we don't want any defects) What is the textbook's definition of the term "operations" ? correct answer: transforming inputs into outputs Understand the textbook's explanation of what takes place during "planning" activities. correct answer: ...

The fundamental purpose of an organization's mission statement is to: A) define the functional areas required by the organization. B) define the operational structure of the organization. C) generate good public relations for the organization. D) define the organization's purpose in society. E) create a good human relations climate in the organization. correct answer: D) define the organization's purpose in society. A project organization: A) is effective for companies with mult...

Operations and Supply Chain Management correct answer: Design, operation, and improvement of the systems that create and deliver the firm's primary products and services Servitization correct answer: Building service activities to support a firm's product offerings Efficinecy correct answer: Doing something at the lowest possible cost Effectiveness correct answer: Doing the right things to create the most value for the company Value correct answer: Ratio of quality to price pa...

Growth of the supply chain management perspective in operations management results from the advent of: correct answer: Technology and infrastructure advances, collaborative networks, a focus on core capabilities Johnson company makes widgets, which it then sends to smith company. smith company then puts the widgets in packages. Smith company is considered by Johnson to be: correct answer: downstream product supplier A firm as established a standard 96% for on time delivery. Over the past...

one reason for studying operations and supply chain management is... correct answer: all managers should understand the basic principles that guide the design of transformation processes the goods-services continuum consists of what categories? correct answer: pure goods, core goods, core services, pure services what is defined as a core good? correct answer: data storage systems current issues in OSCM do not include: correct answer: increasing global supply chain employment curr...

Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services. correct answer: False Which of the following is not a type of operations? A) goods production B) storage/transportation C) entertainment D) communication E) all the above involve operations correct answer: E. Budgeting, analysis of investment proposals, and provision of funds are activities associated with the______ function. A) operation...

2. A supply chain is a global network of organizations and activities involved in: a) Producing, buying, servicing, and disposing of goods and services. b) Designing, transforming, consuming, and disposing of goods and services. c) Financing, producing, and marketing of goods and services. d) Designing, financing, selling, and disposing of goods and services. correct answer: b) Designing, transforming, consuming, and disposing of goods and services. 3. The operational planning proce...