MNB 1601 ASSIGNMENT 1
Johns Hopkins University
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MNB 1601 ASSIGNMENT 1
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MNB1601
Assignment 1
QUESTION 1
There are various classification criteria for service providers. ORTIA can be classified as
providing _____________ services.
1 professional
2 mass
3 job
4 continuous
Answer: 1
QUESTION 2
ORTIA had to follow certain stages in the design of their services. Which one of the
following is NOT one of these stages?
1 Screening process
2 Evaluation and improvement
3 Work measurement
4 Concept generation
Answer: 3
QUESTION 3
Airport operations
Examen
MNB 1601 ASSIGNMENT 1
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MNB1601 Assignment 1 QUESTION 1 There are various classification criteria for service providers. ORTIA can be classified as providing _____________ services. 1 professional 2 mass 3 job 4 continuous Answer: 1 QUESTION 2 ORTIA had to follow certain stages in the design of their services. Which one of the following is NOT one of these stages? 1 Screening process 2 Evaluation and improvement 3 Work measurement 4 Concept generation Answer: 3 QUESTION 3 Airport operations
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