How to Summarize Qualitative Data Using Tables & G

Example 2.3. Consider the following customer service times: The twenty numbers in Table 2.9 represent a sample of customer waiting times in a bank. A time of 1 indicates that the customer waited between 0 to 1 minutes before the next teller was available to assist him or her. A value of 3 means the customer waited longer than 2 minutes but no longer than 3 minutes before receiving assistance, etc. Use the three step method listed above to make a frequency distribution. Also include the relativ...