Pearson · Business 2016 NQF · Unit 14 Investigating Customer Service (FF3NBUS1W1)

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2021 BTEC Business Level 3 Unit 14: Investigating Customer Service Assignment 2 ( Distinction*)
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Unit 14: Investigating Customer Service Assignment 2: Distinction* graded quality work with great structure and content for you to use this as a template to get a Distinction in this Assignment 2. therefore also contains THE SCRIPT FOR ROLE PLAY and this meets all the criteria: P4: Demonstrate communication and interpersonal skills appropriate to meet customer needs in different situations. P5: Review own customer service skills, identifying gaps where improvements could be made. P6 - Present...

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  • by businessstudy • 
  • uploaded  19-05-2020
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