WGU C201
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Economics A social science that analyzes the choices people and governments make in 
allocating scarce resources. 
Microeconomics Study of small economics units, such as an individual consumers, families, 
and businesses. 
Demand The willingness and ability of buyers to purchase goods and services at different 
prices. 
Supply The willingness and ability of sellers to provide goods and services for sale at different 
prices. 
Factors driving demand A demand curve is a graph of the amount of a pr...
- Exam (elaborations)
- • 11 pages's •
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WGU C201•WGU C201
Views on Globalization New, Evolutionary, and Pendulum 
"New" view on globalization A force sweeping through the world in recent times. 
"Evolutionary" view on globalization A long-run historical evolution since the dawn of human 
history 
"Pendulum" view on globalization One that swings from one extreme to another from time to 
time 
Foreign Direct Investment Direct investment in, control, and management of value-added 
activities in other countries 
Political views on FDI Radical View, F...
- Exam (elaborations)
- • 15 pages's •
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WGU C201•WGU C201
The resource-based view of global business differs from the institution-based view of global 
business in that the resource-based view _____. focuses on the internal strengths on the firm 
The _____ of globalization suggests that globalization is neither recent nor one-directional. 
pendulum view 
Globalization can be viewed as: ALL OF THESE ANSWERS - a new force sweeping through 
the world in recent times; a long-run historical evolution since the dawn of human history; a 
pendulum that swings ...
- Exam (elaborations)
- • 12 pages's •
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WGU C201•WGU C201
Globalization The close integration of countries and peoples of the world. 
Purchasing Power Parity (PPP) A conversion that determines the equivalent amount of goods 
and services that different currencies can purchase. 
Scenario Planning A technique to prepare and plan for multiple scenarios (either high or low 
risk). 
Risk management The identification and assessment of risks and the preparation to minimize 
the impact of high-risk , unfortunate events. 
Gross National Income (GNI) GDP + inco...
- Exam (elaborations)
- • 21 pages's •
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WGU C201•WGU C201
What is the change in total cost equal to in the marginal cost equation? Marginal cost 
multiplied by change in quantity. 
Fixed costs equal: Total costs minus variable costs 
Economic profit is distinct from accounting profit because: Economic profit incorporates both 
explicit and implicit costs. 
Total costs include: Variable costs plus fixed costs. 
Marginal costs consider: The increase in total cost arising from an extra unit of production. 
What response best describes the relationship bet...
- Exam (elaborations)
- • 5 pages's •
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WGU C201•WGU C201
Views of globalization (Chp 1.4) 1. It's a new phenomenom, starting in the late 20th century. 
2. It's a long term part of human history. 
3. Neither recent nor one directional, it's a pendulum that swings back and forth. 
Location specific advantage of Natural resource—seeking Strategic goal - Possession of 
natural resources and related transport and communication infrastructure 
Location specific advantage of Market-seeking Strategic goal - Abundance of strong market 
demand and customer...
- Exam (elaborations)
- • 10 pages's •
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WGU C201•WGU C201
ability-to-pay principle the idea that taxes should be levied on a person according to how well 
that person can shoulder the burden 
absolute advantage The economic advantage one nation enjoys that is absolutely superior to 
other nations. 
absorptive capacity The ability to recognize the value of new information, assimilate it, and 
apply it. 
accommodative strategy A strategy characterized by some support from top managers, who 
may increasingly view CSR as a worthwhile endeavor. 
accounting ...
- Exam (elaborations)
- • 65 pages's •
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WGU C201•WGU C201
view that claims phenomenon of globalization was initially driven by the desire of Western 
economies to exploit their power through MNE's new 
view that claims globalization is a long-run historical evolution since the dawn of humanity. Says 
it is nothing new and that it will always exist evolutionary 
view that claims globalization is swinging from one extreme to another from time to time 
pendulum 
investment in, controlling, and managing value-added activities in other countries foreign 
d...
- Exam (elaborations)
- • 16 pages's •
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WGU C201•WGU C201
Globalization The close integration of countries and peoples of the world 
Purchasing power parity (PPP) A conversion that determines the equivalent amount of goods 
and services that different currencies can purchase 
Scenario planning A technique to prepare and plan for multiple scenarios (either high or low 
risk) 
Risk management The identification and assessment of risks and the preparation to minimize 
the impact of high-risk unfortunate events 
Gross national income GDP plus income from n...
- Exam (elaborations)
- • 22 pages's •
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WGU C201•WGU C201
Views of globalization (Chp 1.4) 1. It's a new phenomenom, starting in the late 20th century. 
2. It's a long term part of human history. 
3. Neither recent nor one directional, it's a pendulum that swings back and forth. 
Strategic goal = Natural resource—seeking Location specific advantage = Possession of 
natural resources and related transport and communication infrastructure 
Strategic goal = Market-seeking Location specific advantage = Abundance of strong market 
demand and customers ...
- Exam (elaborations)
- • 9 pages's •
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WGU C201•WGU C201
Which view claims that the phenomenon of globalization was initially driven by the desire of 
Western economies to exploit their power through multinational enterprises? The new-force 
view 
Economic gains come from international trade because one country's exported goods, services, or 
other items are unique, valuable, and difficult to duplicate to the importing countries Resource- 
based view 
What is the aggregation of importing and exporting that leads to the country-level trade surplus or ...
- Exam (elaborations)
- • 6 pages's •
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WGU C201•WGU C201
Which definition is used for quality, evaluates how well a product performs its intended function? 
Fitness for use 
14 points for quality improvement Which total quality management (TQM) process was 
developed to stress management's responsibility for quality? 
ISO 9000 Set of international standards on quality management and quality assurance, critical 
to international business 
-TQM process consists of 13 published standards and guidelines 
-Like when joint commission shows up at the hospit...
- Exam (elaborations)
- • 18 pages's •
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WGU C201•WGU C201
Which definition is used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and 
guidelines? ISO 9000 
A company manufactures shoes using a quality management system. The company needs to put a 
process in place to measure any defect...
- Exam (elaborations)
- • 9 pages's •
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WGU C201•WGU C201
Advertising revenue model Provides users with information on services and products and 
provides an opportunity for suppliers to advertise 
Affiliate revenue model Companies receive a referral fee for directing business to an affiliate 
Appraisal cost The cost associated with uncovering defects 
Automated order entry systems A method using telephone models to send digital orders to 
suppliers. 
Backwards integration Owning or controlling sources of raw materials and components. 
Benchmarking Stu...
- Exam (elaborations)
- • 11 pages's •
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WGU C201•WGU C201
Which definition is used for quality evaluates how well a product performs its intended function? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
-Statistical Quality Control Charts 
-Fitness quality for use 
-Product design quality 
-14 points for quality improvement 14 points for quality imp...
- Exam (elaborations)
- • 20 pages's •
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WGU C201•WGU C201
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality Total Quality Management (TQM) Philosophy 
Basic function of Six Sigma. Measures the process potential and performance of processes. The 
higher the range of Cpk, the improved is the ability of the process to complete its necessities. Uses 
both the process variability and the process specifications to determine whether the process...
- Exam (elaborations)
- • 70 pages's •
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WGU C201•WGU C201
Which definition used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Support services 
Value for price paid 
Psychological criteria Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 
Statistical quality control charts 
Fitness quality for use 
14 points for quality improvement 
Product design quality 14 points for quality improvement 
Which total quality management (TQM) pro...
- Exam (elaborations)
- • 25 pages's •
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WGU C201•WGU C201
Which definition used for quality evaluates how well a product performs its intended function? 
Fitness for use 
Which total quality management (TQM) process was developed to stress management's 
responsibility for quality? 14 points for quality improvement 
Which total quality management (TQM) process consists of 13 published standards and 
guidelines? ISO 9000 
A company manufactures shoes using a quality management system. The company needs to put a 
process in place to measure any defects. ...
- Exam (elaborations)
- • 10 pages's •
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WGU C201•WGU C201
ABC Classification a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) The small percentage of defects that consumers are willing 
to accept. 
Acceptable Sampling The process of randomly inspecting a sample of goods and deciding 
whether to accept the entire lot based on the results 
Action Bucket The current time period 
Action Notices Output from an MRP system that identifies the need for an action to be taken. 
Activity-on-node...
- Exam (elaborations)
- • 34 pages's •
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WGU C201•WGU C201
Total Quality Management (TQM) Philosophy 1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) Basic function of Six Sigma. Measures the process potential 
and performance of processes. The higher the range of Cpk, the improved is the ability of the 
process to complete its necessities. Uses both the process variability and the process specifications 
...
- Exam (elaborations)
- • 5 pages's •
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WGU C201•WGU C201