IT MANAGEMENT

Universiteit Gent (UGent)

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Samenvatting IT Management: lessons + excercises
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December 2025

2025/2026
This document provides a conceptual framework for IT Management within a Business Administration context (MSc). At its core lies the Strategic Alignment Model (SAM) by Henderson & Venkatraman, focusing on the alignment of business and IT strategies with internal infrastructure and processes. Furthermore, the document covers digital transformation strategies and provides practical guidelines for developing a project roadmap, including phased system implementations such as CRM, ERP, and cloud solu...
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