TFOT Assessment 2 Exam Study Guide Solutions

TFOT Assessment 2 Exam Study Guide Solutions Organizational Factors - ANSWER-Communication, Structural, Line- staff distinctions, rewards, resources Personal Behavior Factors - ANSWER-Values, Perceptions, Personality 5 styles of conflict management - ANSWER-competing, collaborating, compromising, avoiding, accommodating Additional factors of conflict mngt - ANSWER-Who am I dealing with, what are the stakes, what's the situation Communication Factors - ANSWER-mixed messages, physical distance, scheduling differences, ect structural factors - ANSWER-too many cooks or people who don't speak up Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 2/7 Line-Staff distinctions - ANSWER-different focus for people in different parts of the chain Rewards - ANSWER-Can create resentment from people who think the one awarded don't deserve it Resource Interdependence - ANSWER-Fighting amongst what's available Values - ANSWER-PBF, what is valued in the person Perceptions - ANSWER-PBF, how I perceive something vs how the other person does Personality - ANSWER-PBF, conflicting types working together Competing - ANSWER-Super low cooperation, high assertiveness Collaborating - ANSWER-High cooperation, High assertiveness Accommodating - ANSWER-High cooperation, low assertiveness Avoiding - ANSWER-low cooperation, low assertiveness Compromising - ANSWER-mid cooperation, mid assertiveness Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 3/7 Lewin's Change Management Model - ANSWER-unfreeze, change, refreeze Unfreezing steps (Force Field Analysis) - ANSWER-Prep, overcome resistance, accept risk, balance driving and restraining forces Five Key Strategies to Achieve Change - ANSWER-Participation Behavior Modification Mandating Change Time Allowance Group Dynamics Military Member's rights - ANSWER-free defense, rights advisement, prohibiting self incrimination, requires authorized search se