Genesys CX Developer Certification
study guide
When initiating API calls, you can pass the authorization token in the request body
(true/false) - Answers -False
The Genesys Cloud CX APIs adhere to which type of API architecture?
1. SOAP
2.SOAP and REST
3.REST
4. Microservices - Answers -3. REST
Applications must make API requests to the API host for the region in which the
organization exists. (true/false) - Answers -True
The API returns error responses with ___ response code until an application's rate
limiting condition is corrected.
1. 428
2. 429
3. 426
4. 427 - Answers -2. 429
You must specify the access token in the body of an API request (true/false) - Answers -
False
The ___ is a secret code of the OAuth client used in the Authorization Code and Client
Credentials grants.
1. Auth Code
2. Client Secret
3. Client ID
4. Secret ID - Answers -2. Client Secret
To limit the access of the app from doing something unintended, you can make use of
the ___ feature.
1. Grant
2. Authorization Code
3. Token
4. Scope - Answers -4. Scope
API Explorer allows you to debug JavaScript statements (true/false) - Answers -False
,Archy is a command line executable application that enables you to create Architect
flows from YAML files. (true/false) - Answers -True
To communicate with user detail endpoints, you must include an authorization token in
the request header. (true/false) - Answers -True
To hit the users' API endpoints, the OAuth client should have 'All Permissions' selected
from ___
1. Admin > User
2. Directory > User > All Permissions
3. Admin > User > People
4. Admin > User > Permissions - Answers -2. Directory > User > All Permissions
Every conversation in Genesys Cloud CX is assigned a ___ value as the identifier.
1. SID
2. GUID
3. RID
4. Secret ID - Answers -2. GUID
To disconnect a participant from the interaction, you must update the ___ field.
1. Grant
2. Media Type
3. State
4. Scope - Answers -3. State
Select the file types you cannot share with the email media type. (Select all that apply)
1. .js
2. .pdf
3. .bat
4. .jpg - Answers -.js and .bat
Which of the following objects are part of routing components (Select all that apply)
1. Campaign Management
2. DNIS
3. Work Plans
4. Flows - Answers -DNIS and Flows
After creating a Notification Channel, you will get notified about the user details
immediately. (true/false) - Answers -False
The maximum number of subscriptions per WebSocket connection is ___.
1. 10,000
2. 1,000
3. 100
4. 10 - Answers -2. 1,000
, You can retrieve the list of messaging deployments in your environment using the
following request.
1. PUT /api/v2/webdeployments/deployments
2. PATCH /api/v2/webdeployments/deployments
3. GET /api/v2/webdeployments/deployments
4. GET /api/v2/web/deployments - Answers -3. Get
/api/v2/webdeployments/deployments
The ___ feature allows you to set up asynchronous chat on your websites.
1. Widget v1
2. Widget v2
3. Web Messaging
4. Web Chat Notification - Answers -3. Web Messaging
The data from the conversation detail job is the current status of the interaction.
(true/false) - Answers -False
Select the best type of query to get the current routing status of the user.
1. Conversation Detail Record
2. Evaluation Aggregate
3. User Status Aggregate
4. User Status Observation - Answers -4. User Status Observation
Once an audio file is transcoded for a specific file format, Genesys Cloud CX will not
transcode the file again when you initiate the same kind of request immediately.
(true/false) - Answers -True
You can view the number of API requests of the organization by navigating to ___.
1. Admin > OAuth
2. Admin > API Usage
3. Performance > API Usage
4. Performance > Billing - Answers -3. Performance > API Usage
For the depreciation of APIs, you will be notified at a minimum of ___ days before the
depreciation.
1. 60
2. 30
3. 90
4. 120 - Answers -3. 90
In authenticated chat, user data is returned along with the ___.
1. Secret ID
2. Schedule
3. Signature
4. Password - Answers -3. Signature
study guide
When initiating API calls, you can pass the authorization token in the request body
(true/false) - Answers -False
The Genesys Cloud CX APIs adhere to which type of API architecture?
1. SOAP
2.SOAP and REST
3.REST
4. Microservices - Answers -3. REST
Applications must make API requests to the API host for the region in which the
organization exists. (true/false) - Answers -True
The API returns error responses with ___ response code until an application's rate
limiting condition is corrected.
1. 428
2. 429
3. 426
4. 427 - Answers -2. 429
You must specify the access token in the body of an API request (true/false) - Answers -
False
The ___ is a secret code of the OAuth client used in the Authorization Code and Client
Credentials grants.
1. Auth Code
2. Client Secret
3. Client ID
4. Secret ID - Answers -2. Client Secret
To limit the access of the app from doing something unintended, you can make use of
the ___ feature.
1. Grant
2. Authorization Code
3. Token
4. Scope - Answers -4. Scope
API Explorer allows you to debug JavaScript statements (true/false) - Answers -False
,Archy is a command line executable application that enables you to create Architect
flows from YAML files. (true/false) - Answers -True
To communicate with user detail endpoints, you must include an authorization token in
the request header. (true/false) - Answers -True
To hit the users' API endpoints, the OAuth client should have 'All Permissions' selected
from ___
1. Admin > User
2. Directory > User > All Permissions
3. Admin > User > People
4. Admin > User > Permissions - Answers -2. Directory > User > All Permissions
Every conversation in Genesys Cloud CX is assigned a ___ value as the identifier.
1. SID
2. GUID
3. RID
4. Secret ID - Answers -2. GUID
To disconnect a participant from the interaction, you must update the ___ field.
1. Grant
2. Media Type
3. State
4. Scope - Answers -3. State
Select the file types you cannot share with the email media type. (Select all that apply)
1. .js
2. .pdf
3. .bat
4. .jpg - Answers -.js and .bat
Which of the following objects are part of routing components (Select all that apply)
1. Campaign Management
2. DNIS
3. Work Plans
4. Flows - Answers -DNIS and Flows
After creating a Notification Channel, you will get notified about the user details
immediately. (true/false) - Answers -False
The maximum number of subscriptions per WebSocket connection is ___.
1. 10,000
2. 1,000
3. 100
4. 10 - Answers -2. 1,000
, You can retrieve the list of messaging deployments in your environment using the
following request.
1. PUT /api/v2/webdeployments/deployments
2. PATCH /api/v2/webdeployments/deployments
3. GET /api/v2/webdeployments/deployments
4. GET /api/v2/web/deployments - Answers -3. Get
/api/v2/webdeployments/deployments
The ___ feature allows you to set up asynchronous chat on your websites.
1. Widget v1
2. Widget v2
3. Web Messaging
4. Web Chat Notification - Answers -3. Web Messaging
The data from the conversation detail job is the current status of the interaction.
(true/false) - Answers -False
Select the best type of query to get the current routing status of the user.
1. Conversation Detail Record
2. Evaluation Aggregate
3. User Status Aggregate
4. User Status Observation - Answers -4. User Status Observation
Once an audio file is transcoded for a specific file format, Genesys Cloud CX will not
transcode the file again when you initiate the same kind of request immediately.
(true/false) - Answers -True
You can view the number of API requests of the organization by navigating to ___.
1. Admin > OAuth
2. Admin > API Usage
3. Performance > API Usage
4. Performance > Billing - Answers -3. Performance > API Usage
For the depreciation of APIs, you will be notified at a minimum of ___ days before the
depreciation.
1. 60
2. 30
3. 90
4. 120 - Answers -3. 90
In authenticated chat, user data is returned along with the ___.
1. Secret ID
2. Schedule
3. Signature
4. Password - Answers -3. Signature
