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Flashcards Health Service Operation Management (HSOM)
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What is a Poisson arrival pattern?
What is a Poisson arrival pattern?
Random arrival process with two features:
- Stationary arrivals
- Expontential interarrival times
What is the purpose of six sigma?
What is the purpose of six sigma?
Determine whether the process is performing as expected.
What typ of variability are there?
What typ of variability are there?
- Natural variability: can not be influenced
- Artificial variability: created by one's own actions, can be influenced
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