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Best selling Grasping Service Marketing notes

BEM 120 NOTES/SUMMARY Popular

  • BEM 120 NOTES/SUMMARY

  • Summary • 32 pages • 2022 Popular
  • BEM 120 Chapter 1-9 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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Chapter 10 : Promotion Popular

  • Chapter 10 : Promotion

  • Summary • 3 pages • 2021 Popular
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    • Chapter 10 for BEM 120- defines promotion and the tools of communicating with a service's desired target audience.
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BEM 120 Definition CH 5,8,9,10 Popular

  • BEM 120 Definition CH 5,8,9,10

  • Summary • 13 pages • 2020 Popular
  • Definitions for BEM 120 from the textbook (Grasping Service Marketing) Chapter 5,7,8,9,10
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BEM 120: CHAPTER 8 NOTES

  • BEM 120: CHAPTER 8 NOTES

  • Summary • 4 pages • 2022 Popular
  • Available in package deal
    • BEM 120 Chapter 8 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 1 NOTES

  • BEM 120: CHAPTER 1 NOTES

  • Summary • 3 pages • 2022 Popular
  • Available in package deal
    • BEM 120 CHAPTER 1 NOTES :)
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BEM 120: CHAPTER 9 NOTES

  • BEM 120: CHAPTER 9 NOTES

  • Summary • 4 pages • 2022 Popular
  • Available in package deal
    • BEM 120 Chapter 9 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 5 NOTES

  • BEM 120: CHAPTER 5 NOTES

  • Summary • 2 pages • 2022 Popular
  • BEM 120 Chapter 5 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 4 NOTES

  • BEM 120: CHAPTER 4 NOTES

  • Summary • 3 pages • 2022 Popular
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    • BEM 120 Chapter 4 notes.
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Chapter 2 Value: from customer service to satisfaction and loyalty

  • Chapter 2 Value: from customer service to satisfaction and loyalty

  • Summary • 7 pages • 2021 Popular
  • Available in package deal
    • Chapter 2 of BEM120, outline the role entity's need to have to satisfy the needs of their customers. it defines value, customer service systems, customers' expectations, and perceptions.
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Chapter 3: Service Marketing Research

  • Chapter 3: Service Marketing Research

  • Summary • 11 pages • 2021 Popular
  • Available in package deal
    • Chapter 3 of Grasping Service Marketing (BEM120) this summary defines research focus areas- customers, employees, organization. Technology and CRM and the SAsci Measurement instrument
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Newest Grasping Service Marketing summaries

BEM 120 NOTES/SUMMARY New

  • BEM 120 NOTES/SUMMARY

  • Summary • 32 pages • 2022 New
  • BEM 120 Chapter 1-9 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
    (2)
  • R170,00
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BEM 120: CHAPTER 8 NOTES New

  • BEM 120: CHAPTER 8 NOTES

  • Summary • 4 pages • 2022 New
  • Available in package deal
    • BEM 120 Chapter 8 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120 NOTES
New

  • BEM 120 NOTES

  • Package deal • 8 items • 2022 New
  • BEM 120 Chapter 1-11 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 6 NOTES

  • BEM 120: CHAPTER 6 NOTES

  • Summary • 6 pages • 2022 New
  • Available in package deal
    • BEM 120 Chapter 6 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 9 NOTES

  • BEM 120: CHAPTER 9 NOTES

  • Summary • 4 pages • 2022 New
  • Available in package deal
    • BEM 120 Chapter 9 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 7 NOTES

  • BEM 120: CHAPTER 7 NOTES

  • Summary • 2 pages • 2022 New
  • Available in package deal
    • BEM 120 Chapter 7 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 5 NOTES

  • BEM 120: CHAPTER 5 NOTES

  • Summary • 2 pages • 2022 New
  • BEM 120 Chapter 5 notes. These notes were made using the following textbook: Grasping Service Marketing, Jordaan, Y & Samuels, J. 2015 - 3rd edition.
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BEM 120: CHAPTER 1 NOTES

  • BEM 120: CHAPTER 1 NOTES

  • Summary • 3 pages • 2022 New
  • Available in package deal
    • BEM 120 CHAPTER 1 NOTES :)
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BEM 120: CHAPTER 3 NOTES

  • BEM 120: CHAPTER 3 NOTES

  • Summary • 4 pages • 2022 New
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    • BEM 120 CHAPTER 3 NOTES :)
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BEM 120: CHAPTER 2 NOTES

  • BEM 120: CHAPTER 2 NOTES

  • Summary • 3 pages • 2022 New
  • Available in package deal
    • BEM 120 CHAPTER 2 NOTES :)
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