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KOB 183
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Summary of KOB 183 Textbook
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- Package deal
- • 2 items •
- Chapter 1 Credibility • Summary
- Chapter 8 social media for business communication • Summary
Chapter 7: Trial Balance
UX and Aspects of Positive and Negative of Social media
Chapter 2 Value: from customer service to satisfaction and loyalty
Good summaries, just some spelling errors here and there.
Chapter 1: Service Marketing as an exchange process
Good summaries, just some spelling errors here and there.
Chapter 10 : Promotion
Chapter 10 is incomplete as the Communication Mix is not complete.