Expert Minds

When writing a business letter, the salutation of a letter should be followed by a (Ans- colon A newsletter that weighs less than one pound would be considered (Ans- 3RD class mail What office instrument is designed to receive and send printed documents (Ans- Fax machine before placing a caller on hold you should (Ans- ask the caller if they can be put on hold, wait for a reply, obtain a return phone number and if this is a medical emergency, tell them to hang up or dial 911 an...

Reasonable Care (Ans- law protects the health worker if it can be determined that he or she acted reasonably as compared to fellow coworkers Malpractice (Ans- Negligence by a professional person Empathy (Ans- the ability to see things from another person's point of view Invasion of Privacy (Ans- Violation of a person's right to not have his or her name, photograph, or private affairs made public without giving consent. Privileged Communication (Ans- information given by a...

The primary care provider hands the medical assistant a referral for a patient to get an MRI. Which of the following should the medical assistant do first? (Ans- Call the insurance company and process an authorization Which of the following techniques is correct when collecting a throat culture? (Ans- Use a tongue depressor and swab both sides of the throat. When measuring oxygen saturation on a child breathing room air, with normal color, and no signs of respiratory distress, the medi...

Prior to transmitting any ECG report to a patient's EMR/EHR, what should the ECG technician ensure? (Ans- eliminate artifacts, ensure correct ICD codes were used, and ensure all patient information is correct ECG technician has to obtain the patient's temperature. Before the oral thermometer is placed in patient's mouth the technician should ask if the patient has recently: (Ans- consumed hot or cold food or beverages Patient with Parkinson's comes in for ECG with noticeably severe...

The patient reports feeling faint, and slumps forward during a venipuncture. After calling for assistance, which of the following actions should the phlebotomist take next? (Ans- remove the needle When performing venipuncture, sudden swelling is observed at the insertion site. Which of the following actions should the phlebotomist take? (Ans- Release the tourniquet, removed the needle, and immediately apply pressure at the site Which of the following is an appropriate alternative to usin...

A tube of blood that arrives in the laboratory without a label must be (Ans- Rejected automatically If a blood sample should be collected 2 hours post-prandial, the phlebotomist should collect the sample (Ans- 2 hours after a meal Knowing when to collect peak and trough levels is important when drawing (Ans- Therapeutic drugs A pre-warming technique may be used to (Ans- Increase patient's tendency to bleed The role of all anticoagulants is ultimately to prevent formation of ...

When the patient has signed the assignment of benefits form, the payment for services should be sent to the provider unless the provider is (Ans- out of network. The patient returned to the operative suite 10 days postoperative for an I&D due to a postoperative infection. The final lab results discover the organism is pseudomonas mallei. Which of the following is the appropriate ICD-10-CM coding? (Ans- T81.4XXA, A24.0 Which of the following are needed to submit a prior authorization re...

The medical assistant should refer to which of the following agencies to access updated immunization schedules? A. CDC B. FEMA C. FDA D. OSHA (>>- Correct response: CDC Rationale: Centers for Disease Control (CDC) maintains the most current and up to date immunization schedule recommendations online. The Food & Drug Administration (FDA) is a federal agency of the United States Department of Health and Human Services and is tasked with providing accurate, science-based health inform...

Which of the following requires the medical office to develop an exposure control plan? (Ans- OSHA A patient who is insured by an HMO calls the office stating he received a bill of $185. His deductible has already been met and he made the copayment of $10 at the time of service. The HMO paid 80% of the charges. Which of the following parties is responsible for the remaining balance? (Ans- the patient Failure to act as the law obligates you to act, within the expected standard of care, ...

The patient complains of joint pain and swelling. The physician wants to remove synovial fluid for analysis. The medical assistant should set up for which of the following procedures? (Ans- arthrocentesis Which of the following actions by the medical assistant demonstrates compliance with the ADA? (Ans- ensure hallways to exam rooms remain free of obstructions Which of the following is the uppermost and largest portion of the hipbone? (Ans- ilium A tort involving an open threat or a...