WGU C215 (C215)
Western Governors University
Here are the best resources to pass WGU C215 (C215). Find WGU C215 (C215) study guides, notes, assignments, and much more.
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Exam (elaborations)
(C215-WGU) WGU C215 Operations Management Study Guide
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--33June 20252024/2025A+Available in bundle
- TQM: Total Quality Management - is an integrated organizational effort designed to 
improve quality at every level. 
Customer Defined Quality - TQM is about meeting quality expectations as defined by 
the customer. 
Conformance to specification - measures how well the product or service meets the 
targets and tolerances determined by its designers. 
Example of Conformance to specification - The wait for hotel room service may be 
specified as 20 minutes, but there may be an acceptable delay of a...
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shadow251
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Exam (elaborations)
WGU C215 Study Guide – FINAL EXAM (Latest 2025/ 2026 Update) Questions and Verified Answers| 100% Correct| Grade A
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---33July 20252024/2025A+
- WGU C215 Study Guide – FINAL EXAM (Latest 2025/ 2026 Update) Questions and Verified Answers| 100% Correct| Grade A
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$10.99 More Info
PERFECTGRADES
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Exam (elaborations)
WGU C215 Study Guide Latest
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--23June 20252024/2025A+Available in bundle
- ABC Classification - a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) - The small percentage of defects that consumers are 
willing to accept. 
Acceptable Sampling - The process of randomly inspecting a sample of goods and 
deciding whether to accept the entire lot based on the results 
Action Bucket - The current time period 
Action Notices - Output from an MRP system that identifies the need for an action to be 
taken. 
Activ...
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shadow251
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Exam (elaborations)
WGU C215 Study Guide – FINAL Already Passed
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--23June 20252024/2025A+Available in bundle
- WGU C215 Study Guide – FINAL Already 
Passed 
ABC Classification - a method for determining level of control and frequency of review of 
inventory items 
Acceptable Quality Level (AQL) - The small percentage of defects that consumers are 
willing to accept. 
Acceptable Sampling - The process of randomly inspecting a sample of goods and 
deciding whether to accept the entire lot based on the results 
Action Bucket - The current time period 
Action Notices - Output from an MRP system that identi...
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$14.50 More Info
shadow251
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Exam (elaborations)
WGU C215 Operations Management PVDC Final 2025
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--24April 20252024/2025A+Available in bundle
- 1. 
Which definition is used for quali- ty, evaluates how well a product per- forms its intended function? 
Fitness for use 
2. 
14 points for quality improvement Which total quality management 
(TQM) process was developed to stress management's responsibility for quality? 
3. 
ISO 9000 Set of international standards on quality management and quality assurance, critical to international business 
-TQM process consists of 13 pub- lished standards and guidelines 
-Like when joint commission sho...
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shadow251
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Exam (elaborations)
WGU C215 - Study Guide Questions And Answers Complete Study Solutions
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-19January 20242023/2024A+Available in bundle
- WGU C215 - Study Guide Questions And Answers Complete Study Solutions 
 
WGU C215 - Study Guide Questions And Answers Complete Study Solutions
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$12.99 More Info
Nipsey
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Exam (elaborations)
WGU C215 Study Guide - FINAL
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--35April 20252024/2025A+Available in bundle
- Total Quality Management (TQM) Philosophy - 
1. customer focus 
2. continuous improvement 
3. employee empowerment 
4. use of quality tools 
5. product design 
6. process management 
7. managing supplier quality 
Process Capability Index (Cpk) - Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. 
Six Sigma - A disciplined, data-driven approach and methodolog...
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shadow251
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Exam (elaborations)
WGU C215 Final Exam Study Guide 2025
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--22April 20252024/2025A+Available in bundle
- Total Quali- 
ty Management (TQM) 
Philosophy 
2. 
Process 
Capability Index (Cpk) 
WGU C215 Final Exam Study Guide 2025 
1. 
customer focus 
2. 
continuous improvement 
3. 
employee empowerment 
4. 
use of quality tools 
5. 
product design 
6. 
process management 
7. 
managing supplier quality 
Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of the process to complete its necessities. 
3. 
Six Sig...
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$13.50 More Info
shadow251
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Exam (elaborations)
WGU C215 Study Guide 2025
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--20April 20252024/2025A+Available in bundle
- Competency 1 - Quality Management Methods – Chapters 5&6 
1. 
Describe total quality management philosophy. 
TQM philosophy focuses on identifying the root causes of quality problems. It is an ongoing and never-ending improvement with the goal of meeting customer satisfaction. Customer focus, continuous improvement, employee empowerment, use of quality tools, product design, process management, and managing supplier quality 
Customer focus – Goal is to identify and meet customer needs Contin...
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shadow251
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Exam (elaborations)
WGU C215 Operations Management PVDC Final Latest Updated 2025 Already Passed Rated
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--28June 20252024/2025A+Available in bundle
- WGU C215 Operations Management PVDC Final Latest Updated 2025 Already Passed Rated 
Control Chart - A graph that shows whether a sample of data falls within the common or normal range of variation. 
mean - A statistical measure of central tendency, or average, based on dividing a total by the number of individual cases. assignable causes of variation - -Causes can be identified and eliminated -e.g. poor employee training, worn tool, machine needing repair 
common causes or random - Stuff you can...
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shadow251