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Exam (elaborations)
TIL 4 DION Exam (Questions + Answers) Verified 100% Correct!!.
TIL 4 DION
TIL 4 DION
Increased automation - ️️Causes reduced phone calls, less low level work, and a 
greater focus on excellent customer experience when Personal contact is needed 
Utility - ️️describes the funtionality offered by a service 
Monitoring and event management - ️️The purpose of monitoring and event 
management is to systematically observe services and service components, and record 
and report selected changes of state 
Continual improvement decisions - ️️Decisions based on accurate ca...
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