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Exam (elaborations)
Tefl.org - Telephone Teaching Course_ Assignment on Business Student
Business English Student 
Level: Pre-Intermediate 
Topic: Politely Interrupting on the Telephone 
Before: Send the student a scenario in which a client is on the phone speaking too fast, mumbling, and demanding a project be completed in an earlier time than discussed. Ask the student what might be the reason(s) he/she might interrupt or interject the client. 
During: 
Activity 1: 10 mins 
After initial pleasantries, ask the students about the scenario you sent them and their 
answer to what r...