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Six Sigma Black Belt exams 2023
SWOT is an acronym for: - strengths, weaknesses, opportunities, threats 
 
In a series of linked processes and associated feedback loops the product or service flows ________ and the information flows ___ - downstream, upstream 
 
A team has been asked to reduce the cycle time for a process. The team decides to collect baseline data. It will do this by: - obtaining accurate cycle times for the process as it currently runs 
 
Customer segmentation refers to - grouping customers by one or more cri...